Nicholas Ernst
Freehold,NJ
Summary
Developed valuable skills in client-focused banking environment, including financial acumen and customer relationship management. Looking to transition into new field where these skills can drive success and growth. Committed to delivering exceptional service and building lasting relationships in any new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Relationship Banker
Bank of America
01.2025 - Current
- Assisted clients with account inquiries and transaction processing, ensuring a positive banking experience.
- Provided support in identifying customer needs and recommending appropriate financial products.
- Collaborated with team members to enhance service delivery and improve client
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
Supervisor
Party Perfect Linen & Event Rentals
05.2023 - 11.2024
- Supervised event setup and breakdown processes, ensuring timely execution of client requirements.
- Implemented quality control measures to maintain high standards in linen presentation and cleanliness.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Security
Martell's Tiki Bar
05.2024 - 10.2024
- Ensured safety procedures were adequately met to optimize experience for customers and compliance for the establishment.
- Facilitated communication between different departments to address security concerns swiftly.
- Efficiently handled complex needs to elevate customer experience.
NASM Personal Trainer
Crunch Fitness
01.2023 - 05.2023
- Developed personalized fitness programs tailored to individual client needs and goals.
- Monitored client progress, adjusting programs as necessary to maximize effectiveness and motivation.
- Educated clients on nutrition and healthy lifestyle choices to enhance overall wellness.
Education
Associate of Science - Mathematics
Brookdale Community College
Lincroft, NJ05-2026
Skills
- Sales expertise
- Financial services
- Attention to detail
- Proficient in Salesforce
Certification
Securities Industry Essentials (SIE)
Timeline
Relationship Banker
Bank of America
01.2025 - Current
Security
Martell's Tiki Bar
05.2024 - 10.2024
Supervisor
Party Perfect Linen & Event Rentals
05.2023 - 11.2024
NASM Personal Trainer
Crunch Fitness
01.2023 - 05.2023
Associate of Science - Mathematics
Brookdale Community College