Gabriela F. Rodrigues
Marlborough,MA
Summary
Experienced bilingual sales representative with a proven track record of exceptional customer retention and a strong focus on delivering outstanding customer service. Demonstrated ability to build lasting relationships, drive sales growth, and effectively communicate with diverse clients. Leveraging bilingual skills to connect with customers and exceed their expectations, contributing to the overall success of the sales team. High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation skills. Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering a productive team environment, and consistently meeting targets.
Overview
6
6
years of professional experience
Work History
Relationship Banker
Bank of America
02.2024 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Balanced teller drawers and ATM cash.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
Sales Representative
Comcast
05.2021 - 09.2023
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Associate
Gap
01.2019 - 06.2021
- Speaks with knowledge and confidence to customers about styles and fit. Drives store sales by suggesting items to meet needs. Upholds all store policies and procedures. Maintains the store to meet brand standards.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
Natick High School
Natick, MA08.2020
Skills
- Business Development
- Revenue Generation
- Strategic Planning
- Customer Success Management
- Lead Generation
- Relationship Building
- Sales Development
- Customer Service
- Sales Expertise
- Product Merchandising and Distribution
- Sales Closing
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Relationship Banker
Bank of America
02.2024 - Current
Sales Representative
Comcast
05.2021 - 09.2023
Sales Associate
Gap
01.2019 - 06.2021
High School Diploma -
Natick High School
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