
Dynamic and dependable professional with extensive experience at Walgreens, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective coaching and problem-solving. Skilled in cash handling and inventory management, consistently maintaining accuracy and operational efficiency. Recognized for a positive attitude and strong organizational skills.
Lead store opening and closing operations, ensuring accurate cash handling and system start-up.
- Process returns, voids, refunds, and cash drops with precise documentation.
- Coach team members on service standards to improve customer satisfaction.
- Coordinate vendor deliveries and manage backdoor access for inventory receipts.
- Perform register audits, price verification, and variance reviews.
- Support order exception reviews and reverse logistics workflows.
- Execute merchandising resets, displays, and promotional setups.
- Maintain accurate on-hand inventory counts across departments.
- Assisted pharmacists with prescription processing and maintained accurate patient records.
- Communicated insurance and prescription status information to customers.
- Ensured compliance with state and federal pharmacy regulations.
- Provided friendly, efficient checkout service and accurate register handling.
- Delivered a welcoming in-store experience that increased repeat customer satisfaction.
- Assisted with daily operations, cash handling, and accurate deposit preparation.
- Executed opening/closing procedures and maintained seasonal displays.
- Processed corporate directives and inventory tasks.
- Trained and supervised associates to improve team performance.
- Maintained store cleanliness and merchandising standards.
- Managed stock levels, shelf rotation, and product availability to support consistent sales.
- Supported store operations, merchandising, and team leadership.
- Oversaw inventory accuracy, stockroom organization, and sales floor readiness.
- Ensured compliance with company policies and operational standards.
- Assisted customers with questions and recommendations.
- Handled sales transactions and maintained cash security.
- Received merchandise, unloaded trucks, and replenished stock.
- Maintained store cleanliness and ensured a safe, welcoming environment.