Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Evelynveere

Rancho Cucamonga,CA

Summary

Dynamic and dependable professional with extensive experience at Walgreens, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective coaching and problem-solving. Skilled in cash handling and inventory management, consistently maintaining accuracy and operational efficiency. Recognized for a positive attitude and strong organizational skills.

Overview

8
8
years of professional experience

Work History

Shift Front Lead

Walgreens
07.2025 - Current

Lead store opening and closing operations, ensuring accurate cash handling and system start-up.
- Process returns, voids, refunds, and cash drops with precise documentation.
- Coach team members on service standards to improve customer satisfaction.
- Coordinate vendor deliveries and manage backdoor access for inventory receipts.
- Perform register audits, price verification, and variance reviews.
- Support order exception reviews and reverse logistics workflows.
- Execute merchandising resets, displays, and promotional setups.
- Maintain accurate on-hand inventory counts across departments.

Pharmacy Customer Service Associate

Walgreens
09.2024 - 07.2025

- Assisted pharmacists with prescription processing and maintained accurate patient records.

- Communicated insurance and prescription status information to customers.

- Ensured compliance with state and federal pharmacy regulations.

Customer Service Associate

Walgreens
03.2024 - 09.2024

- Provided friendly, efficient checkout service and accurate register handling.

- Delivered a welcoming in-store experience that increased repeat customer satisfaction.

Full Time Assistant Manager

Dollar Tree
02.2020 - 11.2023

- Assisted with daily operations, cash handling, and accurate deposit preparation.

- Executed opening/closing procedures and maintained seasonal displays.

- Processed corporate directives and inventory tasks.

- Trained and supervised associates to improve team performance.

- Maintained store cleanliness and merchandising standards.

Full Time Stocker

Dollar Tree
10.2019 - 02.2020

- Managed stock levels, shelf rotation, and product availability to support consistent sales.

Temp Part Time Assistant Manager

Dollar Tree
06.2019 - 10.2019

- Supported store operations, merchandising, and team leadership.

- Oversaw inventory accuracy, stockroom organization, and sales floor readiness.

- Ensured compliance with company policies and operational standards.

Part Time Customer Service Associate

Dollar Tree
03.2018 - 06.2019

- Assisted customers with questions and recommendations.

- Handled sales transactions and maintained cash security.

- Received merchandise, unloaded trucks, and replenished stock.

- Maintained store cleanliness and ensured a safe, welcoming environment.

Education

High School Diploma -

Los Osos

Chaffey College
Rancho Cucamonga, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Organizational skills
  • Calm under pressure
  • Verbal communication

Timeline

Shift Front Lead

Walgreens
07.2025 - Current

Pharmacy Customer Service Associate

Walgreens
09.2024 - 07.2025

Customer Service Associate

Walgreens
03.2024 - 09.2024

Full Time Assistant Manager

Dollar Tree
02.2020 - 11.2023

Full Time Stocker

Dollar Tree
10.2019 - 02.2020

Temp Part Time Assistant Manager

Dollar Tree
06.2019 - 10.2019

Part Time Customer Service Associate

Dollar Tree
03.2018 - 06.2019

High School Diploma -

Los Osos

Chaffey College