Nicholas Flach
Riverside,CA
Summary
Diligent and reliable worker capable of handling high-volume, physically-challenging work. Excellent teamwork capabilities, physical stamina, and effective communication skills. Dedicated to safely achieving daily goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Stater Bros
06.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Amazon Flex Associate
Amazon
01.2022 - 09.2022
- Collaborated with team members to efficiently complete tasks and meet daily goals, resulting in increased productivity.
- Responded proactively to changes in schedule or workload, demonstrating flexibility and adaptability under pressure.
- Ensured compliance with safety regulations, minimizing the risk of accidents or injuries within the warehouse premises.
- Consistently lifted materials weighing as much as 50 pounds.
Pharmacy Clerk
Chino Care Pharmacy
08.2021 - 01.2022
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Education
High School Diploma -
Chino Hills High School
Chino Hills06.2015
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Order Fulfillment
- Staff education and training
Timeline
Customer Service Representative
Stater Bros
06.2022 - Current
Amazon Flex Associate
Amazon
01.2022 - 09.2022
Pharmacy Clerk
Chino Care Pharmacy
08.2021 - 01.2022
High School Diploma -
Chino Hills High School
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