Summary
Overview
Work History
Education
Skills
Timeline

Nicholas Foss

Goldendale,WA

Summary

Proven leader with a track record of enhancing operational efficiency and team performance at Dairy Queen Grill & Chill. Excelled in staff management and operations management, boosting sales through strategic planning and fostering high employee satisfaction. Skilled in problem resolution and adept at maintaining composure under pressure, significantly contributing to team success.

Overview

12
12
years of professional experience

Work History

Genral Manager

Dairy Queen Grill & Chill
06.2016 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

EMT-Basic

Goldendale Fire Department
07.2018 - 07.2022
  • Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Bulk Puller

Azure standard
Wasco, OR
02.2012 - 09.2015
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High-school Diploma -

Goldendale High School, Goldendale, WA
06.2016

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player

Timeline

EMT-Basic - Goldendale Fire Department
07.2018 - 07.2022
Genral Manager - Dairy Queen Grill & Chill
06.2016 - Current
Bulk Puller - Azure standard
02.2012 - 09.2015
Goldendale High School - High-school Diploma,
Nicholas Foss