Nicholas Freymiller
Edgerton,Wisconsin
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Abbey Marina
02.2022 - Current
- Interact effectively with customers to ensure a quality experience
- Manage weekly invoices for over 400 customers resulting in over 1 million in annual revenue
- Manage the collection of A/R for all customers and vendors
- Ensure proper operation of POS, WiFI, Cable, Security, Fire, Audio, Lighting, and Pool systems
- Manage payroll for over 30 staff members
- Train staff and implemented procedures for all technology based operations
- Manage a multitude of database systems
- Analyze and interpret financial documents to ensure profitability
- Create and display presentations using statistics to show financial performance
- Process executed contracts for both customers and vendors
- Manage multiple social media accounts for direct advertising to the consumer
Marina Attendant
Abbey Marina
06.2019 - 02.2022
- Assist in the preparation and delivery of food to customers
- Prepare alcoholic beverages for legal drinking age customers
- Assist in maintenance with buildings and grounds
- Interact effectively with customers to ensure a quality experience
- Moved heavy boxes, containers, and pallets with the use of hand trucks and pallet jacks
- Assisted with the financial operations by effectively using Quickbooks and POS Systems Used problem solving and critical thinking skills to handle a multitude of situations
- Assured the proper communication between the customer and the establishment in order to have successful parties and events.
Usher
Live Nation Entertainment
06.2018 - 09.2018
- Completed training on the how to keep venue safe and secure, and proper customer and coworker interaction
- Directed smooth responses for medical and security-related emergencies
- Collected admissions tickets, verifying their accuracy and authenticity before allowing guests to enter the facility
- Greeted patrons attending a wide range of entertainment events and assisted with finding seats and other needs
- Monitored the security of the venue, including checking seats and guest areas
- Cleaned facilities between events, including servicing bathrooms and removing trash from the seating areas
Retail Assistant
Heyer True Value
05.2016 - 01.2017
- Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Solved complaints by customers and issued credits for returned merchandise
- Operated POS cash register
- Returned non-purchased products to shelves and performed general merchandising functions
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
- Maintained employee and customer areas
Education
BBA - Finance
University of Wisconsin-Whitewater
Whitewater, WI05.2024
Skills
- Communication
- Microsoft Office
- Leadership Food & Beverage Service
- Policy Development and Enforcement
- Hiring and Onboarding
- Finance and Accounting Oversight
- Financial Statement Review
- Customer Care
- Desktops, Laptops and Mobile Devices
- Database Maintenance
- Payroll Administration
- Conflict Mediation
Certification
- ANSI Certified Food Safety Manager, May 2022
- Bartending License, June 2022
Other Achievements
Faith Evangelical Lutheran Church of Walworth
- Vice President of Church Council (2017-2018)
Big Foot Wolves Youth Football Organization
- 7th/8th Grade Assistant Coach (2015-2017)
- 7th/8th Grade Defensive Coordinator (2018)
Badger Boys State (Civic Leadership Program)
- Class of 2018
Big Foot High School FBLA
- 2019 State Finalist in Career Portfolio Development
Timeline
Operations Coordinator
Abbey Marina
02.2022 - Current
Marina Attendant
Abbey Marina
06.2019 - 02.2022
Usher
Live Nation Entertainment
06.2018 - 09.2018
Retail Assistant
Heyer True Value
05.2016 - 01.2017
BBA - Finance
University of Wisconsin-Whitewater
- ANSI Certified Food Safety Manager, May 2022
- Bartending License, June 2022
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