Nicholas Gallegos
Inver Grove Heights,MN
Summary
Sociable Server experienced in delivering friendly, prompt service to customers. Enhanced customer satisfaction through personalized menu recommendations and effective management of closing duties. Engaging Sales Associate dedicated to maximizing sales and fostering strong customer relationships while consistently striving for better performance.
Overview
8
8
years of professional experience
Work History
Server Trainer
Applebee's
Inver Grove Heights, MN
09.2021 - Current
- Trained new servers on menu items and service standards.
- Monitored service quality to ensure adherence to company policies.
- Provided feedback and coaching to improve team performance.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Instructed new staff members on food handling procedures and service techniques.
Door-to-Door Sales Representative
The Window Store Home Improvements
Saint Paul, MN
01.2019 - 04.2020
- Engaged potential customers through door-to-door interactions.
- Educated homeowners about home improvement options and benefits.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Conducted follow-up visits to nurture customer relationships.
- Collaborated with team members to develop sales strategies.
- Attended weekly team meetings to discuss sales strategies and targets.
- Maintained accurate records of customer interactions and sales leads.
Education
South St Paul Secondary
South St Paul, MN Skills
- Food service techniques
- Service quality management
- Food safety procedures
- Point of sale (POS) system operations
- High volume dining
- Employee mentoring
- Team collaboration
- Sales strategy development
- Lead acquisition
- Effective communication
- Rapport building
Affiliations
- Experience in the Foreign Exchange market.
- Partake in dance endeavors.
Timeline
Server Trainer
Applebee's
09.2021 - Current
Door-to-Door Sales Representative
The Window Store Home Improvements
01.2019 - 04.2020
South St Paul Secondary