Adaptable and proactive individual with experience in customer service and fitness training. Known for strong time management and client relationship management skills, dedicated to delivering exceptional service and operational improvements.
Work History
Delivery Driver
3 Years 7 Months
Empire Szechuan | 11.2019 - 06.2023
Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
Communicated effectively with customers regarding order status and delivery details.
Intern
8 Months
Lion MSO | 06.2023 - 02.2024
Analyzed operational workflows to enhance efficiency and streamline processes.
Assisted in project coordination, ensuring timely execution of tasks and deliverables.
Conducted research on industry trends to inform strategic planning and decision-making processes.
Personal Trainer
2 Years 5 Months
Wealth Fitness | 02.2024 - Current
Developed personalized fitness programs to meet diverse client needs and goals.
Conducted one-on-one training sessions, enhancing client performance and motivation.
Monitored client progress, adjusting strategies to ensure optimal results and satisfaction.
Led group fitness classes, fostering community engagement and promoting healthy lifestyles.
Delivery Driver & Counter Worker
1 Year 6 Months
Vesuvios | 01.2025 - Current
Delivered products efficiently.
Collaborated with team members to enhance operations and reduce delays so the restaurant can run smoothly.
Customer Service Representative
7 Months
Pro Fit Out Door Living | 08.2025 - 03.2026
Delivered exceptional customer service, resolving inquiries and issues efficiently.
Managed product knowledge.
Implemented process improvements that increased response times and customer satisfaction ratings.
Education
High School Diploma
High School Diploma
Gaynor Mccown Expeditionary Learning Schoo | Staten Island, NY | 06-2020
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Time management
Client relationship management
Inventory management
Accomplishments
Securities Industry Essentials (SIE) Exam - Passed, FINRA 2026