Nicholas Glackin
Easton,PA
Summary
I am seeking a fast-paced sales position, account management or transportation job where I can utilize my skills to maximize and grow sales, manage and improve account relationships and provide excellent customer service to deliver results to your company.
Overview
5
5
years of professional experience
Work History
Account Manager
PSA BDP
03.2023 - Current
- Successfully addressed and resolved ongoing operational issues, ensuring seamless execution and client satisfaction.
- Led the implementation of new clients and managed implementation projects from inception through delivery, ensuring timely completion of project objectives.
- Conducted in-depth analysis of client organizational structures to optimize supply chain efficiency and identify key areas for improvement.
- Managed end-to-end client account planning and lifecycle management, from quarterly business reviews to consistent touchpoints, fostering business growth and client satisfaction.
Carrier Manager
TransForce
05.2022 - 12.2022
- Managed all aspects of the Greenville/Spartanburg market including retention and generation of new business
- Secured additional business with existing clients through effective account management with a 15% peak in driver count
- Set up email campaigns targeting the re-activation of former accounts
- Grew revenue by 2% over the previous year when the company was projecting a nearly 10% decrease in total revenue.
Transportation Supervisor
J.B. Hunt
02.2020 - 05.2022
- Managed the day to day operations for a fleet of 25 drivers
- Oversaw all aspects of the transportation process including dispatch, payroll, customer relations, daily safety reports and vehicle maintenance
- Reinforced company and DOT safety measures (accumulating over 1.5 million injury-free miles)
- Worked closely with clients to ensure all customer needs were met and that all deliveries were made on time (averaging 99% weekly on-time delivery).
Real Estate Agent
Keller Williams Real Estate
08.2018 - 12.2021
- Prepared legal real estate documents such as Listing/Buyer agreements, agreements of sale, and estimated closing costs
- Cultivated new business through cold calling, internet leads and personal sphere of influence
- Created comparative market analysis for clients in order to price properties appropriately.
Education
Bachelor of Arts - International Politics with a focus in Economics
The Pennsylvania State University
05.2018
Skills
- 5 years experience in sales and client relations
- Adept with Microsoft Office and Google applications (Drive, Docs)
- Skilled at troubleshooting client issues through patience, understanding and critical thinking skills
- Experienced with business intelligence tools such as Tableau
Timeline
Account Manager
PSA BDP
03.2023 - Current
Carrier Manager
TransForce
05.2022 - 12.2022
Transportation Supervisor
J.B. Hunt
02.2020 - 05.2022
Real Estate Agent
Keller Williams Real Estate
08.2018 - 12.2021
Bachelor of Arts - International Politics with a focus in Economics
The Pennsylvania State University
Similar Profiles
PRRAVAN KUMAARPRRAVAN KUMAAR
Import & Export Operations at PSA BDP (BP IMPLANT)Import & Export Operations at PSA BDP (BP IMPLANT)
Tyler Hepi-ParahaTyler Hepi-Paraha
Forklift Operator at PSA BDPForklift Operator at PSA BDP
Qausain MotlekarQausain Motlekar
Assistant Manager-Operation (Export) at PSA BDPAssistant Manager-Operation (Export) at PSA BDP
Zachary FraserZachary Fraser
INTERNATIONAL LOGISTICS COORDINATOR at PSA BDP InternationalINTERNATIONAL LOGISTICS COORDINATOR at PSA BDP International
Jenna RauchJenna Rauch
Manager at PAWtastic AcademyManager at PAWtastic Academy