Nicholas Glynn
Automotive technician
Grass Lake,MI
Summary
Hardworking Automotive Technician with 6 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
14
14
years of professional experience
Work History
Automotive Technician
Ron's Garage
Ann Arbor, MI
10.2015 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Use time management to coordinate my tasks throughout the day to ensure that every deadline was met.
- Completed customer orders and warranty services according to manufacturer specifications.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Examined new and replacement parts to uncover defects.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Performed safety and emissions inspections.
- Changed, rotated and balanced tires on different types of vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Temporary Endurance Driver
FCA Fiat Chrysler Automobiles
Chelsea,MI, MI
05.2015 - 10.2015
- Operated with safety and skill to avoid accidents and delays.
- Test driving new vehicles still in development to make sure they are performing as designed.
- Providing Constructive feedback to the engineering department about vehicle performance, features, faults, and positive attributes to help better the test vehicles and help the engineering department correct faults as necessary.
- Completing test schedules with detailed instructions provided by the engineering department to ensure that the vehicles are being tested in the way that the engineering department has intended.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected test vehicles for malfunctions and reported vehicles to management for corrective action.
Mobile Service Technician
Sakstrup's Towing
Ann Arbor, MI
04.2013 - 05.2015
- Responded to service requests during and after business hours.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Answered roadside assistance calls for tows and other vehicle support.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Provided Services such as Battery and Charging system diagnosis, lockout services, tire inflation and spare tire installation, and repairing broken or damaged wiring associated with the battery or charging system.
- Managed inventory of the service vehicle to ensure that it is properly stocked to perform services as needed
- Sold goods and servies to customers and kept detailed invoices of servies performed.
Tire Technician
Belle Tire
Ann Arbor, MI
04.2010 - 04.2015
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Maximized efficiency by coordinating changing and rotating of tires.
- Evaluated fluid levels, battery functioning and vehicle leaks.
- Rotated, mounted and balanced tires on cars, trucks and vans.
- Dismounted, mounted and repaired tires according to manufacturer specifications.
- Checked, installed and repaired rotors, pads and drums.
- Helped mechanics with general maintenance work such as battery and oil changes.
- Repaired punctures by locating leaks, removing embedded objects and patching holes.
- Assisted team by keeping shop tidy, clean and free of safety hazards.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Maintained and managed tire and hardware inventory with regular stock assessments.
Education
Associate of Applied Science - Automotive Technology
Jackson College
Jackson, MI03.2013
Skills
- Parts Repair and Refurbishment
- Diagnosis and Repair
- Electrical System Maintenance
- Valid Driver's License
- Problem Solving
- Willing to Learn
- Work Orders and Documentation
- Customer Relations
- Wheel Alignment
- Engine Tuning and Analysis
- Specification Reading
- Vehicle Operation and Assessment
- Mechanical Troubleshooting
- Attention to Detail
- Work Area Cleanliness
- Filter Replacement
- Physical Stamina
- Coordination with Service Team
- Decision Making
- Safe Chemical Handling
- Dealership and Factory Standards
- Oil Changes
- Service Schedule Coordination
- Battery Changing
- Clean Driving Record
- Scheduled Maintenance Planning
- Electric Motor Installation
- Reliable Transportation
- System and Component Calibration
- Parts Fabrication
- Team Player
- System Retrofitting
- Hand and Power Tool Operation
- Schematic Interpretation
- Spark Plug Replacement
- Preventative Maintenance
- Documentation and Recordkeeping
- Power Steering Repair
- Quality Assurance
- Hazardous Materials Disposal
- Aftermarket Component Installation
- Time Management
- New Employee Training
- Basic Mathematics
- Coolant Flush
- Hydraulic Systems Repair
- Visual Inspection
- Transmission Repair and Rebuilding
- Multitasking and Prioritization
- Hardworking and Dedicated
Timeline
Automotive Technician
Ron's Garage
10.2015 - Current
Temporary Endurance Driver
FCA Fiat Chrysler Automobiles
05.2015 - 10.2015
Mobile Service Technician
Sakstrup's Towing
04.2013 - 05.2015
Tire Technician
Belle Tire
04.2010 - 04.2015
Associate of Applied Science - Automotive Technology
Jackson College
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