Nicholas Graves
Olathe,KS
Summary
Offering positive attitude and strong interpersonal skills, eager to learn and grow in customer-focused role. Brings ability to quickly grasp new concepts and adapt to different situations, ensuring effective communication and problem-solving. Ready to use and develop customer service and communication skills in any role I get put into.
Overview
6
6
years of professional experience
Work History
CSA
Waterway Carwash
11.2024 - 03.2025
- Increased sales through effective product recommendations and upselling techniques.
- Sold sales above what the quota meets.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized store environment for optimal customer experience.
- Built strong relationships with customers by consistently delivering long conversations with the,
- Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
- Answered customer questions about product availability and shipment times.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Sales Associate
Ace Hardware
12.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
OMNI
Going Going Gone
06.2019 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adhered to customers demands and followed them swiftly.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Olathe South High School
Olathe, KS05-2023
Skills
- Goal oriented
- Patience and tolerance
- Strong work ethic
- Sales Enhancement Skills
- Proficient in High-Pressure Environments
- Cash handling
Timeline
CSA
Waterway Carwash
11.2024 - 03.2025
Sales Associate
Ace Hardware
12.2023 - 12.2024
OMNI
Going Going Gone
06.2019 - 08.2020
High School Diploma -
Olathe South High School
Similar Profiles
Luke LytleLuke Lytle
Mentor at Waterway CarwashMentor at Waterway Carwash
Jalen FisherJalen Fisher
Customer Sales and Service Expert at Waterway CarwashCustomer Sales and Service Expert at Waterway Carwash
Ian CrumrineIan Crumrine
Sales Associate at Waterway CarwashSales Associate at Waterway Carwash