Nicholas Green
Lansing,MI
Summary
Versatile maintenance technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Charter Communications
Davison, MI
11.2018 - Current
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Quality Engineer
Hatch Stamping
Howell, MI
05.2017 - 11.2018
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Demonstrated product and quality expertise in product inspections.
- Coordinated with quality control staff to complete inspections.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
Commercial Installation Technician
Wide Open West, WOW
Potterville, MI
08.2011 - 03.2017
- Followed all company guidelines regarding safety procedures when out in field.
- Explained upgrades to customers, resulting in 75% signups for additional services.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Completed extensive job report for each service call.
- Installed new telephone systems, managed configuration and delivered end user training.
- Resolved on-site, technical and account problems.
- Computerized office activities and maintained customer communications.
- Promoted products based on client needs and increased sales by 40%.
- Installed over 50 Business Accounts and Residential Accounts per week for internet, phone and television.
Education
Computer Networking And Telecommunications
NCTI Jones
OnlineHigh School Diploma -
Lansing Eastern Highschool
Lansing, MI06.2005
Skills
- Equipment installation
- Mechanical expertise
- Hand and power tools
- Problem solving ability
- Safety awareness
- Blueprint and schematic understanding
- Preventive and Reparative Maintenance
- System monitoring
- Hardware and software installation
- Backup Procedures
- Stocking and Replenishing
- Merchandising Knowledge
- MS Office
- Multitasking Abilities
- Data Entry
- Problem-Solving
- Excellent Communication
- Dependable and Responsible
Hobbies
I managed an online community with 5 other leaders to bring a safe space for adults and children to have fun playing online games. For four years we managed over 250 people to help them find friends, create good relations with others and themselves. We helped multiple people through trying times of their life and helped them find new skills or perspectives just by talking with them and being friends. This community was my most memorable accomplishment that helped me build myself to be a better person. The 6 of us leaders lived across the US and the UK creating fun activities for everyone and challenges tailored for multiple different people.
Timeline
Maintenance Technician
Charter Communications
11.2018 - Current
Quality Engineer
Hatch Stamping
05.2017 - 11.2018
Commercial Installation Technician
Wide Open West, WOW
08.2011 - 03.2017
Computer Networking And Telecommunications
NCTI Jones
High School Diploma -
Lansing Eastern Highschool