Nicholas Guseinov
Brooklyn,NY
Summary
Reliable and motivated professional with experience in customer service, dispatching, and fast-paced work environments. Skilled in communication, teamwork, and problem-solving, with a strong ability to multitask, and adapt quickly to new systems. Trilingual in French, English, and Russian, with a customer-focused mindset, and a commitment to delivering high-quality service. Disciplined, dependable, and eager to learn new skills, including barista training and food handling, while contributing positively to team success.
Overview
4
4
years of professional experience
Work History
Dispatcher/Front Desk Receptionist
AOT-Division Car And Limo
Brooklyn, USA
02.2024 - 01.2026
- Delivered prompt and professional support to clients, guests, and team members, ensuring high-quality service and satisfaction.
- Managed incoming calls, scheduling, and dispatch operations, coordinating efficiently across multiple departments.
- Maintained accuracy in records, tracked appointments, and ensured compliance with company procedures.
- Resolved issues and made quick decisions under pressure to maintain smooth operations.
- Collaborated with marketing and project management teams to develop new initiatives and services.
- Proficient in phone systems, dispatch software, and standard office tools (MS Office, email, and databases).
Sale associate
King Meats
Brooklyn, USA
09.2021 - 07.2023
- Accurately handling cash, credit transactions, and returns.
- Maintained a clean and organized workspace, restocked items as needed and assisted with customer inquiries.
- Demonstrated reliability, strong attention to detail, and a positive attitude, contributing to a smooth and friendly checkout experience.
- Assisted customers with product selections by answering questions and offering recommendations, contributing to an increase in overall sales and repeat business.
- Provided excellent customer service in a fast-paced retail environment.
Education
High School -
Abraham Lincoln High School
Brooklyn, NY04.2022
High School - Minor in Technologie
Comprehensive School Curie-Corot Technologie- Normandie
France01.2022
Skills
- Customer service and client relations
- Professional communication
- Team collaboration
- Problem solving
- Real-time decision making
- Time management
- Multitasking
- Reliability and punctuality
- Strong work ethic
- Adaptability and quick learning
- Dispatching and scheduling
- Basic administrative skills
- Data entry and record keeping
- Food handling knowledge
- Barista training and coffee preparation
- Goal orientation and discipline
- Calmness under pressure
- Customer focus and people orientation
- Inventory and stock management
- Coordination and interpersonal skills
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Dispatcher/Front Desk Receptionist
AOT-Division Car And Limo
02.2024 - 01.2026
Sale associate
King Meats
09.2021 - 07.2023
High School -
Abraham Lincoln High School
High School - Minor in Technologie
Comprehensive School Curie-Corot Technologie- Normandie