AEM
Nicholas Gysel
Management And Training Expert
Hazel Park,MI
Summary
Dynamic professional with extensive experience in sales, management, team and culture building. Proven track record in optimizing client relations and driving IT solutions. Adept at coaching teams to exceed goals while fostering strong partnerships..
Overview
13
13
years of professional experience
Work History
Dual Location Manager
Jax Kar Wash
Warren, MI
05.2022 - Current
- Ran the day to day of the location, including hiring, scheduling, training, ordering, and payroll
- Maintained the sites to hit our KPI's and often exceed them
- Worked with area managers, and sales manager to assess and meet goals of locations
- Trained other locations and managers in Michigan and Indiana
Team Lead
United Wholesale Mortgage
01.2021 - 04.2022
- Managed teams to meet production, quality, and efficiency goals
- Coached team members to continually improve to hit personal and professional goals
- Helped interview, design, and create teams in my division
IT and Cloud Services Consultant
UTEC IT
06.2020 - 01.2021
- Create IT Sales department, set company goals and parameters for optimal client type and size
- Train and manage existing sales team in IT sales
- Create roadmap to optimize client environment and meet quarterly with clients to adjust accordingly
Sales Manager
The Computer Guys
01.2019 - 06.2020
- Develop, nurture, and meet new/existing clients
- Research and maintain changing trends in industry
- Work with both client and CTO to develop solutions catered to specific needs
- Maintain client and employee relationship.
- Train clients on HIPAA and PCI compliance
Senior Corporate Trainer
Lucky Group Consulting
05.2013 - 02.2016
- Interview, train, and manage a team
- Meet with our clients to create sales plans
- Motivate my team to meet their quota
Skills
Customer Relations
IT Solutions
Marketing (Direct and Indirect)
Networking (clients/vendors)
Sales Management
Team Building
Account Management
Asset Management
Customer service
Workload planning
Sales development
Lean six sigma (Enrolled in Coursera)
Software
Microsoft Dynamics
Microsoft Excel
Microsoft Word
Python
Timeline
Dual Location Manager
Jax Kar Wash
05.2022 - Current
Team Lead
United Wholesale Mortgage
01.2021 - 04.2022
IT and Cloud Services Consultant
UTEC IT
06.2020 - 01.2021
Sales Manager
The Computer Guys
01.2019 - 06.2020
Senior Corporate Trainer
Lucky Group Consulting
05.2013 - 02.2016