Highly-motivated with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Stocker
8 Months
Walgreens | 12.2025 - 08.2026
Supported sales, security, inventory control, and store opening and closing duties as key holder.
Moved between sales floor and register while assisting 4-5 employees during shift operations.
Handled parking lot security, game-day setup, display sales, warehouse support, new-hire training, and daily shift scheduling.
Forklift Operator / Sales Pro
1 Year 10 Months
Lowes Home Improvement Stores | 02.2023 - 12.2024
Trained newer associates on safe forklift operation and proper material handling.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Managed sales quota targets to ensure consistent performance alignment.
Relationship Manager - Customer Service Expert
1 Year 1 Month
Select Portfolio Servicing | 12.2021 - 01.2023
Managed mortgage servicing for inbound and outbound calls in call center and remote work environments.
Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Managed resolution of disputes between customers and organization through professional communication.
Lawn Care Crew Leader
3 Years 6 Months
Mauriello's Lawn Service and Landscaping | 05.2018 - 11.2021
Operated all lawn service equipment while maintaining excellent customer service standards.
Inspected completed work to ensure quality standards were met according to company policies.
Assigned specific tasks to individual crew members based on their experience.
Route management.
Fence Installer
3 Years 2 Months
Eagle Fence | 02.2015 - 04.2018
Dug holes for posts using augers or post diggers.
Delivered pricing estimates for fences to customers.
Operated nail gun to install fences with accuracy and safety at all times.
Assistant Manager
5 Years 6 Months
Gators Plus | 08.2009 - 02.2015
Moved between sales floor and register while supporting 4-5 employees.
Handled parking lot security, game-day setup, display sales, warehouse support, new-hire training, and daily shift scheduling.
Education
GED
FSCJ | Jacksonville, FL | 03.2016
Skills
Mortgage Servicing
Retail Manager
Relationship Manager
Lawn Care Crew Leader
Grounds Maintenance
Fence Installations
Account Management
Team Collaboration
Complaint Handling
Microsoft Teams
Building Clientele
Physically Fit
Reliability
Attention to Detail
Time Management
Phone Etiquette
Payment Processing
Call Center Operations
Training experience
Cash Handling
Customer Rapport
Additional Information
I am a hardworking father for my family, who knows the importance of listening to detailed instructions. I thrive on executing tasks faster than expected. I'm eager to grow fast with a great company.
References
Ginger Golivnek - Walgreens 904 504-1333
Fran McFadden - Eagle Fence 904 962-3556
Anthony Ferguson - Select Portfolio Services 904 722-7014
John Mauriello - Mauriello’s Lawn Service Inc 904 994-3859