Nicholas Harms
Apex,NC
Overview
7
7
years of professional experience
Work History
Digital Personal Shopper
Walmart
Holly Springs, NC
06.2021 - Current
- Assisted customers in selecting products to meet individual needs and preferences.
- Managed inventory levels by monitoring stock availability and placing orders as needed.
- Provided personalized shopping experiences through product recommendations and guidance.
- Ensured accurate order fulfillment by verifying items against customer requests.
- Collaborated with team members to enhance service delivery and streamline processes.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Maintained store presentation standards by organizing products and displays effectively.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Bagger/Cashier
Harris Teeter
Fuquay Varina
04.2019 - 06.2021
- Assisted customers by efficiently bagging groceries to ensure a positive shopping experience.
- Maintained cleanliness and organization of bagging area to enhance workflow and safety standards.
- Collaborated with team members to ensure timely service during peak hours, improving customer satisfaction.
- Adapted quickly to changing demands, demonstrating flexibility in handling various bagging tasks.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
- Returned unwanted merchandise and retrieved specially requested products.
Timeline
Digital Personal Shopper
Walmart
06.2021 - Current
Bagger/Cashier
Harris Teeter
04.2019 - 06.2021