Nicholas Harrison

Manage a team of 155 team members. Responsible for maintaining building facilities, ensure proper procedures are followed for opening and closing the store. Responsible for approving sales and payroll numbers yearly. Securing contractors to perform necessary repairs using the bidding process. Assist in receiving and proper flow of incoming merchandise through the receiving department. Working closely with department managers on any customer issues. Fill in for human resource coordinator when not available by submitting payroll, scheduling, during the hiring process, and terminations. Forklift certified as well as low and high platform lift certified.

Manage a team of 200 team members. Responsible for maintaining building facilities, ensure proper procedures are followed for opening and closing the store. Securing contractors to preform necessary repairs using the bidding process. Assist in receiving and proper flow of incoming merchandise through the receiving department. Working closely with department managers on any guests issues. Fill in for human resource coordinator when not available by submitting payroll, scheduling, during the hiring process, and terminations. Forklift certified as well as low and high platform lift certified.

Manage a team of 150 team members. Responsible for maintaining building facilities, ensure proper procedures are followed for opening and closing the store. Securing contractors to preform necessary repairs using the bidding process. Assist in receiving and proper flow of incoming merchandise through the receiving department. Working closely with department managers on any guests issues. Fill in for human resource coordinator when not available by submitting payroll, scheduling, during the hiring process, and terminations. Forklift certified as well as low and high platform lift certified.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Worked on new installs for residential and commercial customers
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.