Fishing, hunting, cooking, golf and hiking
Nicholas Heflin
Summary
Customer Relations, Team Skills, Action-oriented.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager Trainee
84 Lumber
3147 Jim Christal Rd, Denton, TX 76207
11.2024 - 03.2025
- Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Evaluated departmental processes regularly, refining workflows as needed to maximize efficiency and productivity levels.
- Built material lists for customers.
- Inspected larger loads to make sure material was correct.
- Loaded materials onto semi-trucks and tandems.
- Handled cash and credit cards from customers.
Legal Assistant
The Law Office of Andrew C. Olivo
1622 E. Belt Line Rd. Carrollton, TX 75006
01.2020 - 11.2024
- Streamlined internal communication processes for improved employee engagement and productivity.
- Collected information to start and create wills for 1-2 clients at a time.
- Created detailed client files for JD and CPS case files.
- Frequently communicated with courts and clerks.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Receptionist
Nierman PLLC
06.2018 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Heflin Academy
Lewisville, TX06-2018
Skills
- Customer service focus
- Team leadership
- Customer engagement
- Customer relations
- Forklift certified
- Truck loading both customers and commercial
- Handling of cash and credit cards
- Understanding of JD, CPS and probate law
Accomplishments
10+ years in scouting, ultimately receiving Eagle scout rank and staying on to help new scouts with knowledge and merit badges.
Certification
Forklift Operator
Public Notary
Interests
Timeline
Manager Trainee
84 Lumber
11.2024 - 03.2025
Legal Assistant
The Law Office of Andrew C. Olivo
01.2020 - 11.2024
Receptionist
Nierman PLLC
06.2018 - 06.2020
High School Diploma -
Heflin Academy