Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nicholas Hestand

Nicholas Hestand

Yelm,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Security Manager

BJ's Bingo and Gaming
Fife, WA
12.2012 - Current
  • Developed and enforced security policies, procedures, and protocols to protect confidential information.
  • Supervised property entrances and exits and monitored employee safety.
  • Conducted regular staff training on security policies and procedures.
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Investigated security incidents to determine root cause, impact, and recommend remediation plans.
  • Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
  • Monitored and authorized employee and guest access to guard against theft.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.

General Manager

Sam's Club
Bullhead City, AZ
10.1998 - 11.2011
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Education

General Studies

Green River Community College
Auburn, WA

Skills

  • Daily Status Reports
  • Staff Assessments
  • Weapons Screening
  • Company Risk Mitigation
  • Loss Prevention Expertise
  • CCTV Experience
  • Security Screening
  • Employee Relations
  • Schedule Oversight
  • Schedule Management
  • Operations Management
  • Training Management
  • Compliance Management
  • Surveillance Systems
  • General Security
  • Employee Performance Evaluation

Timeline

Security Manager

BJ's Bingo and Gaming
12.2012 - Current

General Manager

Sam's Club
10.1998 - 11.2011

General Studies

Green River Community College

Similar Profiles

CREATE PROFILE
Nicholas Hestand