Nicholas Hoffman
Hopkins,SC
Summary
Professional with high standards and focus on results. Skilled in windshield replacement, chip repair, Recalibrations and glass installation. Strong team collaborator, adaptable to changing needs, and reliable. Known for seamless installations, and excellent customer interactions. Demonstrated ability to diagnose and fix various glass issues, ensuring customer satisfaction. Proven track record in using precision tools and techniques to deliver high-quality results.
Experienced with auto glass repair and replacement techniques, ensuring efficient and effective results. Knowledge of industry standards and safety protocols to guarantee customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Auto glass Technician
Safelite Autoglass
01.2018 - Current
- Responsible for safe installation of windshield, door glass or back glass in a customers car
- Making sure all glass is in proper condition as far as scratches, scuff marks and chips in the glass
- Maintaining proper maintenance on work vehicle such as cleanliness, gas and any other mechanical issues needed
- Learning various makes and models of automobiles and tractor trailers for proper installs
- Protecting customers cars to make sure of no damages to the interior or exterior and protecting ourselves with the proper PPE such as protective gloves and safety glasses
- Training new associates how to do the job and teach them customer service skills
Unloader/Processor
Walmart Distribution Center DC6080
07.2010 - Current
- Unload and process freight at production and quality rates using radio frequency equipment and forklifts
- Maintain a clean and safe work area
- Training new associates on forklifts and in the RDS system to accomplish daily work routines
- Consolidating all problem freight from the DA dock and fixing any issues with the freight to be sure it gets received and shipped to the proper stores
- Fixing any returned pallets from RSR that may be too tall or have damaged pallets that are unsafe for its location
- Helping in rewrites with dsdc audits
- Hauling freight to proper location for proper put away
- Receiving site to store freight and insuring it gets shipped to the proper store in a timely matter for great customer satisfaction
- Processing fed ex and ups freight
- Running shipping lines through breaks
- Helping at overflow when it gets backed up making sure freight gets sent up the conveyor system properly
- Had a role in the 2015 Long Island Project to insure all freight was loaded and shipped to the proper stores
- Part of the SIRT team assisting associates with and any health issues or bodily injuries
- Being a very reliable associate and doing any assignments I am asked to do so by my management team
Delivery Driver
Rj walker
09.2012 - 05.2013
- I had to select all parts for orders going out and load them onto the truck
- Delivered product such as boilers and showers or any other sort of heating/cooling or bathroom parts to necessary addresses
Delivery Driver
Dino & Francesco
03.2007 - 07.2010
- Packing all food orders for proper delivery
- Insure all delivery orders were delivered in a safe and timely manner
Order Selector
Lowe's Distribution Center
01.2009 - 07.2009
- Insure all orders were properly selected and shipped properly while operating heavy power equipment and working in a safe manner
Lead/outbound Coordinator
Kane is Able
06.2006 - 09.2008
- Leading the shift to finishing the workload and working safe
- Training new associates to be successful with job requirements
- Part of the safety team
- In charge of making sure all outbound trailers were loaded and shipped properly on a daily basis and all paperwork was correct
Education
High school or equivalent - Basic Knowledge
Riverside Jr/Sr High School
Taylor, PA01.2006
Skills
- Microsoft Office
- Microsoft Word
- Sv2
- Fast learning
- Attention to detail
- Positive mindset
- Knowledgeable on all automobiles
- Public speaking
Certification
- CPR/First Aid/AED
- Forklift Certified
- Autoglass Installation certified
- Apex certified
- Tesla recalibration certified
- Recalibration certified
- Repair certified
Awards
- Associate of the Month, 2006
- Most Valuable Player, 2006
- Perfect Attendance Award in High School, 2006
- Appreciation Letter for Being a Reliable Associate
- Safelite Spirit award
Additional Information - Volunteer
Volunteer Assistant Coach for Luccas Softball Team in Old Forge, PA
Accomplishments
3 months after moving to SC I was asked to come into the shop.
I accomplished getting Master Technician in the first 6 months of the new pay program
I also Interviewed and got the lead position
Won the Safelite Spirit award my first year being in SC
I have the best quality for now 2 years in a row
I have been named the VAPS KING of Columbia
Timeline
Auto glass Technician
Safelite Autoglass
01.2018 - Current
Delivery Driver
Rj walker
09.2012 - 05.2013
Unloader/Processor
Walmart Distribution Center DC6080
07.2010 - Current
Order Selector
Lowe's Distribution Center
01.2009 - 07.2009
Delivery Driver
Dino & Francesco
03.2007 - 07.2010
Lead/outbound Coordinator
Kane is Able
06.2006 - 09.2008
High school or equivalent - Basic Knowledge
Riverside Jr/Sr High School
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