Nicholas Isbell
Amelia,Ohio
Summary
Energetic manager with 3 years experience in a manager role and 5 years experience in the restaurant industry. Goal oriented based off of KPI’s to ensure profit growth, employee retention, and guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Apprentice General Manager
Chipotle Mexican Grill
Cincinnati, OH
05.2020 - Current
- Improved employee retention by developing and implementing effective training programs for new hires.
- Assisted in the creation of sales goals and monitored progress, ensuring consistent revenue growth over time.
- Mentored junior team members to provide support in career development opportunities within the organization.
- Managed daily tasks to ensure smooth operations, maintaining a high level of customer satisfaction.
Commercial Pest Control Route Manager
Orkin Pest Control
Cincinnati, OH
05.2022 - 05.2023
- Enhanced customer satisfaction by resolving service issues promptly and according to company standards
- Aided in getting rid of pests
- Aided in giving knowledge to customers about pests
- Planning the best service for the customer
Education
Criminal Justice
Grant Career Center
Bethel, OH05.2022
Skills
- Recruitment and hiring
- Staff training and development
- Team leadership
- Customer service management
- Inventory tracking and management
- Scheduling
- Hiring and onboarding
- KPI tracking
- PNL Management
Certification
Servsafe
Timeline
Commercial Pest Control Route Manager
Orkin Pest Control
05.2022 - 05.2023
Apprentice General Manager
Chipotle Mexican Grill
05.2020 - Current
Criminal Justice
Grant Career Center