Nicholas Isoldi
Frederick,MD
Summary
Experienced Logistics and Project Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
10
10
years of professional experience
Work History
Logistics Manager
Hughes Network Systems
11717 Exploration Ln, Germantown MD 20876
03.2022 - Current
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Implemented advanced forecasting techniques to anticipate demand fluctuations and optimize inventory levels accordingly.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Kept corporate departments and customers updated on critical shipments.
Project Manager
Hughes Network Systems
11717 Exploration Ln, Germantown MD 20876
03.2015 - 03.2020
- Coordinated and Met project deadlines for a wide variety of projects from software development fixes to full hardware/software launch.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Analyzed project performance data to identify areas of improvement.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Content Creator (Key Issues)
Key Issues LLC
6359 Walcott Ln, Frederick MD 21703
10.2015 - Current
- Own and operate a growing content creation company, Key Issues.
- Key Issues is a YouTube channel with over 400k subscribers.
- Channel currently has over 150 million lifetime views
- Draft, write, record, and editing full videos ranging on a wide variety of subjects.
- Proficient in multiple apple audio/video editing software suites. (Final Cut, iMovie).
- Maximized audience reach by strategizing and review analytic data
Service Manager
Hughes Network Systems
11717 Exploration Ln, Germantown MD 20876
11.2013 - 03.2020
- Launched and Managed HughesNet Voice VOIP Service.
- Grew customer base to over 100k customers.
- Resolved customer complaints in professional and timely manner.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Met with customers to discuss service needs and develop effective and practical solutions.
Education
Bachelor of Science - Industrial Engineering
West Virginia University
Morgantown, WV08.2008
Skills
- Porject Management
- Employee Management
- Logistics Analysis
- Enterprise Resource Planning Software
- Resource Management
- Issue Resolution
- Product Management
- Logistics Processes Planning
Timeline
Logistics Manager
Hughes Network Systems
03.2022 - Current
Content Creator (Key Issues)
Key Issues LLC
10.2015 - Current
Project Manager
Hughes Network Systems
03.2015 - 03.2020
Service Manager
Hughes Network Systems
11.2013 - 03.2020
Bachelor of Science - Industrial Engineering
West Virginia University