Nicholas Jacques
Hudson,NH
Summary
Detail-oriented supply chain professional with BBA in Supply Chain Management and hands-on experience in retail inventory analysis and supply planning. Improve store execution through demand forecasting, vendor coordination, and accurate inventory control. Strength in translating data into actionable replenishment plans.
Overview
9
9
years of professional experience
Work History
Merchandiser
Polar
Nashua, New Hampshire
01.2026 - Current
- Built Polar promotional displays and endcaps using store planograms.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Communicated with store managers about Polar product placement and display needs.
- Inspected store aisles for gaps, cleanliness, and proper Polar brand presentation.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Checked pricing labels and corrected shelf tags for Polar items.
- Stocked Polar products on shelves and refrigerated cases across retail locations.
- Rotated inventory and removed damaged Polar merchandise from sales floors.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
Shift Leader
Dunkin' Donuts Franchising
Windham, New Hampshire
07.2022 - 09.2025
- Supervised daily Dunkin' Donuts franchise shift operations and crew assignments.
- Trained team members on register use, drink assembly, and guest service.
- Checked inventory levels and restocked supplies for uninterrupted service.
- Resolved customer complaints promptly and professionally.
- Delegated tasks to employees and monitored activities and task completion.
- Assessed reports and adjusted workflows to realign with targets.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Assisted in the development and implementation of new operational procedures.
Crew Member
Dunkin' Donuts Franchising
Windham, New Hampshire
09.2017 - 07.2022
- Delivered exceptional customer service, fostering a welcoming environment for guests.
- Operated cash register and handled customer payments accurately
- Prepared Dunkin' Donuts beverages and food orders following franchise recipes
- Executed opening and closing procedures for store areas in accordance with Dunkin' Donuts standards.
- Organized storage areas for food products, beverages, and supplies, ensuring efficient operations.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
BBA - Supply Chain Management
Bentley University
Waltham, MA05-2025
Skills
- Retail operations
- Inventory management
- Demand planning
- Demand forecasting
- Supply planning
- Inventory analysis
- Operational efficiency
- Vendor coordination
- Microsoft Excel
- Problem solving
- Attention to detail
- Retail analytics
Timeline
Merchandiser
Polar
01.2026 - Current
Shift Leader
Dunkin' Donuts Franchising
07.2022 - 09.2025
Crew Member
Dunkin' Donuts Franchising
09.2017 - 07.2022
BBA - Supply Chain Management
Bentley University