Summary
Overview
Work History
Education
Skills
Basketball
Timeline
Generic

Nicholas Johnson

Omaha,NE

Summary

Driven professional with a strong background in customer service and cash handling, honed at Fazoli's Restaurant. Excelled in enhancing customer satisfaction and loyalty through exceptional service and accuracy. Demonstrated professionalism, courtesy, and empathy, significantly improving customer relations. Skilled in merchandise restocking and maintaining cleanliness, showcasing a comprehensive work ethic and integrity.

Overview

10
10
years of professional experience

Work History

Cashier/Clerk/Cook

Fazoli's Restaurant
08.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Mentor, At-Risk Youth

U.G.L.Y. LLC
08.2012 - 03.2015
  • Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
  • Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
  • Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
  • Increased overall academic performance by providing mentoring sessions tailored to individual life styles.
  • Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
  • Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment or stigma attached.
  • Promoted resilience among at-risk youth through regular check-ins and ongoing emotional support during challenging times in their lives.

Education

High School Diploma -

Benson Magnet High School
Omaha, NE
05.2015

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Cash Handling
  • Customer Relations
  • Written and verbal communication
  • Order Taking
  • Professionalism and Courtesy
  • Merchandise Restocking

Basketball

I've been playing basketball all of my life. I love working on a team and showcasing my leadership capabilities. I graduated from high school, playing for the basketball team. I would love to play for a team in Omaha, if the opportunity approaches.

Timeline

Cashier/Clerk/Cook

Fazoli's Restaurant
08.2022 - 09.2022

Mentor, At-Risk Youth

U.G.L.Y. LLC
08.2012 - 03.2015

High School Diploma -

Benson Magnet High School

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Nicholas Johnson