Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas MacGrath

Apopka,FL

Summary

Enthusiastic and reliable professional with 25 years experience who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-end environments.

Overview

11
11
years of professional experience

Work History

Realtor Sales Associate

Homevest Realty
05.2019 - Current
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Compared recently sold area properties to determine competitive market prices.

Lead Server

Chef's Table At The Edgewater
03.2012 - 05.2019
  • Lead a team of highly skilled professional servers to create a high end chef's table experience for our guests.
  • Cultivated warm relationships with our regular guests.
  • Displayed enthusiasm and promoted excellent service to guests, successfully increasing referrals, and walk-in business.
  • Handled guests complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Education

No Degree - Business

Columbia College
Syracuse, NY

High School Diploma -

Jamesville Dewitt High School
Dewitt, NY
06.1997

Skills

  • Event Setup
  • Daily Specials Memorization
  • Employee Development
  • Menu Recommendations
  • Staff Training
  • Menu Presentation
  • Responsible and Trustworthy
  • Wine Service
  • Seating Assignment Preparation
  • Leadership

Timeline

Realtor Sales Associate

Homevest Realty
05.2019 - Current

Lead Server

Chef's Table At The Edgewater
03.2012 - 05.2019

No Degree - Business

Columbia College

High School Diploma -

Jamesville Dewitt High School

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Nicholas MacGrath