NICHOLAS MADEWELL
Hixson,TN
Summary
Hardworking Production Leader proudly offering 6 years of hands-on experience in the automotive manufacturing industry. Talented at monitoring team members, including checking products for quality standards and keeping detailed records of equipment, budgets, deliveries and supplies. Outstanding supervisory and communication skills with expertise in completing production assignments according to established guidelines.
Overview
7
7
years of professional experience
Work History
Quality Assurance Supervisor
Q2 Management (VW Chattanooga Plant)
Chattanooga, TN
01.2024 - Current
- Conducted regular audits to ensure compliance with quality standards.
- Investigated customer complaints regarding product quality.
- Trained personnel in the use of testing equipment and techniques.
- Ensured that corrective actions were taken when necessary.
- Created reports on quality assurance results and presented them to management teams.
- Maintained accurate records of all inspection activities performed.
- Provided guidance to staff on best practices in quality assurance methods.
- Verified that all customer orders met required specifications prior to shipment.
- Supervised a team of Quality Control Inspectors and Technicians.
- Identified process improvements which could reduce costs or improve customer satisfaction.
- Adhered to safety regulations during inspections.
- Collaborated with other departments to resolve issues related to product quality.
- Participated in internal and external audits as needed.
- Managed documentation control systems for tracking changes in design documents.
- Reviewed and analyzed internal data to provide recommendations and insights into Inspecq Tech functionality for development team.
Process Server
ABC Legal
Seattle, WA
03.2023 - Current
- Efficiently serve legal documents while adhering to all state and local laws and regulations
- Maintain detailed and accurate records of all service attempts and successful deliveries
- Receive papers to be served from attorney, court clerk, or magistrate.
- Reviewed court documents and determined the appropriate parties to serve legal papers.
- Maintained records of all served documents in accordance with applicable laws.
- Notified clients of successful or unsuccessful service attempts.
- Utilized a variety of research tools including public records databases, internet search engines and social media networks to obtain pertinent information on potential defendants.
- Verified addresses prior to attempting service at locations where individuals may be difficult to locate.
- Ensured compliance with applicable laws relating to process serving.
Self Employed Contractor
09.2022 - Current
- Successfully completed various remodeling projects, ensuring high-quality results and client satisfaction
- Managed all aspects of projects, including budgeting, materials sourcing, and timeline coordination
- Kitchen remodels, Bathroom remodels, Interior/exterior House painting, Landscaping, Irrigation Systems, Paver Installation, Retainer Walls.
Retail Supervisor (Seasonal)
Burkes Outlet
Hixson, TN
09.2022 - 01.2023
- Opened and closed the store following specific procedures for cash-drawer counts, store walk-through, and bank deposits
- Handled money with a Point-of-Sale system including checkout, returns and exchanges
- Documented and posted daily sales goals
- Analyzed sales records to determine top sellers and merchandising effectiveness
- Received, sorted, and priced merchandise
- Provided courteous and knowledgeable customer service
- Trained new associates and oversaw three employees during a given shift.
Production Supervisor
Sese Industrial Services
Chattanooga, TN
04.2022 - 09.2022
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
- Prepared in advance for and addressed production problems, material deficits, equipment failures and delays
- Resolved issues quickly to maintain productivity goals
- Utilized lean practices to balance workflow and alleviate redundancy
- Evaluated team member performance regularly to identify and resolve productivity concerns
- Managed internal operational standards and productivity targets
- Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns
- Managed 40 direct reports.
Production Supervisor
Yanfeng Automotive
Chattanooga, TN
10.2019 - 02.2022
- Established clear priorities and production quality standards
- Managed internal operational standards and productivity targets
- Prepared in advance for and addressed production problems, material deficits, equipment failures and delays
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
- Evaluated team member performance regularly to identify and resolve productivity concerns
- Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns
- Collaborated across departments to establish project guidelines and create unique products to drive profitability
- Supervised ongoing daily production phases.
Training Coordinator
Yanfeng Automotive Interiors
Chattanooga, TN
07.2019 - 10.2019
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Compiled training handbook and related course materials
- Worked with central management to identify, plan, align and address training needs
- Gathered data about course success and participant experiences to help with future course planning
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Maintained accurate records of all trainings conducted.
- Evaluated employee performance before, during, and after training sessions.
Team Leader
Yanfeng Automotive Interiors
Chattanooga, TN
07.2017 - 10.2019
- Mentored and guided employees to foster proper completion of assigned duties
- Built strong relationships with customers through positive attitude and attentive response
- Conducted training and mentored team members to promote productivity and commitment to friendly service
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Assisted with new hire processing and existing training programs
- Implemented new working processes to deliver multiple improvements
- Cross-trained and provided backup support for organizational leadership.
Education
High School Diploma -
Roane State Community College
11.2007
Skills
- Group Discussion Facilitation
- Creative Solution Development
- Standard Operating Procedures Maintenance
- Employee Performance Management System
- Duty Assignments
- Assembly and Production
- 5S Principles
- Employee Counseling
- Continuous Improvement Projects
- Coordinating Daily Operations
- Kronos Timekeeping
- Changeover Management
- Quality Control Management
- Cross-Functional Teamwork
- Six Sigma Methodologies
- Quality Inspection
- Data Analysis
- Issue Resolution
- Defect Recording
- Detail Oriented
- Quality Assurance
- Problem-Solving Skills
- Internal Audits
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Quality Assurance Supervisor
Q2 Management (VW Chattanooga Plant)
01.2024 - Current
Process Server
ABC Legal
03.2023 - Current
Self Employed Contractor
09.2022 - Current
Retail Supervisor (Seasonal)
Burkes Outlet
09.2022 - 01.2023
Production Supervisor
Sese Industrial Services
04.2022 - 09.2022
Production Supervisor
Yanfeng Automotive
10.2019 - 02.2022
Training Coordinator
Yanfeng Automotive Interiors
07.2019 - 10.2019
Team Leader
Yanfeng Automotive Interiors
07.2017 - 10.2019
High School Diploma -
Roane State Community College