Nicholas Maitland
Omaha,NE
Summary
Dynamic and results-driven trainer dedicated to empowering new hires through skill enhancement and performance improvement. Over three years of hands-on experience in effective planning and time management ensures operational efficiency. Proven ability to oversee kitchen operations, facilitating seamless food preparation and service while upholding the highest standards of cleanliness and safety. Strong collaborator with a track record of fostering teamwork and implementing innovative solutions to optimize kitchen performance.
Overview
26
26
years of professional experience
Work History
Trainer/Lead Driver
Blink Logistics an Amazon DSP
11.2022 - Current
- Started in October as a delivery associate. Within 6 months, by showing excellent safety, work ethic, independence and problem solving, also trained over a dozen other new hires and being an overall team player I was promoted to the Lead Driver role.
- What this role involves is having an overall understanding and “bird’s eye view” of the daily activities and workflow of all other Drivers on route. To assist them with their routes, technical errors, vehicle malfunctions and general troubleshooting. The lead drivers also assist the dispatchers with any issues that may arise out in the field.
- Non-CDL DOT certified
- Able to operate Sprinter cargo van, following all Amazon safety metrics
- Electric Delivery Vehicle certified
Insurance Producer
LiveWell Protection Group
09.2025 - 01.2026
- My goals were to find the appropriate plan for clients and secure their coverage of any gaps by offering hospital indemnities, home health care and cancer plans. We would also secure their families by offering life insurance and investment options from our financial advisors.
- My duties here were; making outgoing calls to prospects, setting and making appointments. Inform prospects and clients of changes to medicare and assist them in their needs during enrollment periods.
- I currently have my insurance producer license, AML certification and my AHIP training certification
- LiveWell Protection Group is an insurance brokerage firm, where we focus on senior’s medicare and retirement solutions.
Cook for 3rd floor cafeteria, Kitchen Supervisor for Buffett Cancer Center
Sodexo at UNMC
04.2021 - 01.2022
- Worked w/ Sodexo at UNMC for 9 months as the customer facing innovations cook. In that time I prepped, cooked and served a weekly rotating food station for guests and staff at the hospital.
- I then was promoted to kitchen supervisor for the Buffett Cancer Center restaurant and retail. In that time I managed, with a staff of 4-6, a full dining restaurant, a weekly breakfast/lunch food service line and retail.
Patient Services/Line Cook Food/Nutrition Dpt.
CHI Bergan Mercy Hospital
Omaha, NE
04.2018 - 04.2021
- I came to Bergan searching for an opportunity to use my skills and knowledge in the healthcare industry. I have found much satisfaction and fulfillment in such an environment. I enjoyed providing an experience that gave moments of reprieve,(all though small), but impactful for the bustling staff at the hospital and for the restless times for patients and their families.
- Here I have provided a list of some of my duties and responsibilities I oversaw in my employment.
- Upheld a clean, safe, and positive environment for staff and guests.
- Had much success providing fresh and memorable food items on the service line during the fast paced lunch hours
- Prepared and maintained a proper amount of food prep for patient services, dining center and lobby coffee shop.
- Assisted in putting large food delivery orders away.
- Following correct date expiration guidelines and maintaining an accurately rotated stock.
- Assisted in corporate functions such as holiday/staff appreciation dinners serving over 2,000 meals a day for staff and patient/visitors.
Manager/ Catering Assistant
Burrito Envy
Omaha, NE
04.2017 - 03.2018
- While using skills acquired through past employment, I quickly adapted to a limited staff, fast paced environment. As a staff member, I showed a high level of self motivation and productivity all while having a consistent positive attitude within a fast paced workplace. Within ninety days of my part time employment I accepted a position as a full time manager.
- Here are some of the duties and responsibilities required in my position as a manager.
- From open to close, handle and maintain the daily ongoing and many situations that may arise within a work day.
- Maintain a positive atmosphere for all guests and staff.
- Handle signings for goods or services rendered by any services; product delivery, electric, plumbing, etc..
- With limited staff during the week, monitor every dish leaving the kitchen for overall accuracy and efficiency while maintaining a consistent speed for each individual entree.
- Handle all end of day sales and deposits.
- Making sure the store is locked and secure at leaving.
Production Line/Trainer Associate/Asst. Catering Coordinator
Panera Bread
Omaha, NE
08.2009 - 01.2017
- During the years employed at Panera I have exceeded potential to obtain and maintain responsibilities within the company. Within my first year I obtained an Associate Trainer position and the following year became Assistant Catering Coordinator.
- Here are a few responsibilities in which that entails.
- Place and receive orders through clients via phone/fax/email
- Fill out catering forms and make necessary adjustments with food production/preparation to insure accuracy
- Preparing orders and supplying clients with necessary products and utensils with diligence
- Delivering orders timely specified by clients in the work van.
- Clients such as Hospitals, Doctor offices, corporate offices and college campuses across Omaha and the surrounding region.
Line Cook/ Delivery Driver
Roman Coin
Omaha, NE
06.2000 - 01.2013
- I excelled at delivering pizzas and other hot food items in a timely manner to the surrounding neighborhoods, businesses, and corporate offices.
Education
High School/GED - Introduction to Business, Introduction to Computer Technology
Omaha MCC
01-2008
Skills
- Strategic organization
- Innovative problem solving
- New hire training
- Relationship building
- Policy analysis
- Customer service
- Client needs analysis
- Food safety
- Inventory control
- Operations management
- Sanitation standards
- Quality control
- Sanitation practices
Timeline
Insurance Producer
LiveWell Protection Group
09.2025 - 01.2026
Trainer/Lead Driver
Blink Logistics an Amazon DSP
11.2022 - Current
Cook for 3rd floor cafeteria, Kitchen Supervisor for Buffett Cancer Center
Sodexo at UNMC
04.2021 - 01.2022
Patient Services/Line Cook Food/Nutrition Dpt.
CHI Bergan Mercy Hospital
04.2018 - 04.2021
Manager/ Catering Assistant
Burrito Envy
04.2017 - 03.2018
Production Line/Trainer Associate/Asst. Catering Coordinator
Panera Bread
08.2009 - 01.2017
Line Cook/ Delivery Driver
Roman Coin
06.2000 - 01.2013
High School/GED - Introduction to Business, Introduction to Computer Technology
Omaha MCC