Nicholas Majdi
The Bronx,NY
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
11
11
years of professional experience
Work History
Janitorial Worker
Safety Facility Services
New York, NY
02.2023 - 04.2023
- Swept hard surface floors using broom or push broom dust mop.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Collected, sorted and transported recyclable materials.
Licensed Massage Therapist
Massage Envy Spa
New York NY
11.2022 - 12.2022
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
Fulfillment Associate
Amazon
Brooklyn NY
08.2021 - 11.2022
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
Massage Intern Student
New York College Of Health Professions
New York, NY
04.2021 - 12.2021
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Stimulated energy flow along medians to channel body healing responses.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Sales Associate
Decker's Retail UGG Boots
New York, NY
10.2015 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Line Cook
Just Salad
New York, NY
04.2012 - 08.2012
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
Associates of Occupational Studies - Massage Therapy
New York College of Health Professions
New York, NY12.2021
Skills
- Customer Inquiries
- Customer Service
- Customer Needs Assessment
- Greeting Visitors
- High-Volume Environments
- Trash Collection
- Bathroom Servicing
- Glass Cleaning
- Dust Removal
- Facility Maintenance
- Sweeping and Mopping Surfaces
- Drinking Fountain Sanitization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Janitorial Worker
Safety Facility Services
02.2023 - 04.2023
Licensed Massage Therapist
Massage Envy Spa
11.2022 - 12.2022
Fulfillment Associate
Amazon
08.2021 - 11.2022
Massage Intern Student
New York College Of Health Professions
04.2021 - 12.2021
Sales Associate
Decker's Retail UGG Boots
10.2015 - 03.2016
Line Cook
Just Salad
04.2012 - 08.2012
Associates of Occupational Studies - Massage Therapy
New York College of Health Professions