Nicholas Malter
Jupiter,FL
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Knowledgeable in project management principles, business processes and customer service best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Outside Operations
Jonathan's Landing Golf Course
01.2023 - Current
- Assist in tournament operations.
- Prepare golf carts daily by stocking pencils, tees, scorecards, and towels.
- Interact well with customers to build connections and nurture relationships.
- Train new employees on proper protocols and customer service standards.
- Maximize customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Baseball Instructor
Self-employed
01.2021 - Current
- Give kids between tee ball - high school a chance to learn the sport of baseball.
- Create and organize progressive training programs for each specific position.
- Coach players on specific position requirements such as pitching and catching.
- Plan exercise regimens targeting individual needs and enhancing personal results.
- Offer constructive feedback to clients to help reach goals.
Outside Operations
PGA National Golf and Resort
11.2020 - 01.2023
- Ensured outside components of golf operations is facilitated.
- Golf cart fleet management.
- Range and putting green management.
- Facility grounds cleanliness and upkeep.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Trained new employees on proper protocols and customer service standards.
Loader and Unloader
FedEx
08.2019 - 02.2020
- Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Transportation Security Officer
La Posada Senior Living
08.2015 - 06.2019
- Transported residents to daily appointments, activities, & events.
- Responsible for all residents care, safety, & health during any and all trips.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Assistant Head Coach
John T. Hoggard High School Summer League
06.2015 - 08.2015
- Instructed & Supervised a team of freshman and sophomores.
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
- Worked with individual players to develop abilities.
- Determined needs and managed coach assignment schedule.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
Game Day & Sponsorship Coordinator
Learfield Sports Golden Hurricane Sport Properties
08.2014 - 05.2015
- Managed on and off field signage for sponsors.
- Prioritized vendors to satisfy their needs.
- Stocked suits with food and beverages for sponsors.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Reviewed and updated sponsors contracts accordingly.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Consulted with businesses to supply accurate product and service information.
Education
Associate of Arts -
Southeastern Community College
Whiteville, NCBachelor of Science - Sports Management
Rogers State University
Claremore, OK05.2015
Skills
- Business Operations
- Powerpoint Software Proficiency
- Organizational Structuring
- Event Coordination
- Event Planning
- Microsoft Word Proficiency
- Sports Coaching
- Operation management
- Professional Relationships
- Collaborative Relationships
- Promotional Sales Events
- Sponsorship Development
Accomplishments
Baseball Scholarships in 2009 and 2012.
Volunteer youth baseball coach from 2019-current.
Timeline
Outside Operations
Jonathan's Landing Golf Course
01.2023 - Current
Baseball Instructor
Self-employed
01.2021 - Current
Outside Operations
PGA National Golf and Resort
11.2020 - 01.2023
Loader and Unloader
FedEx
08.2019 - 02.2020
Transportation Security Officer
La Posada Senior Living
08.2015 - 06.2019
Assistant Head Coach
John T. Hoggard High School Summer League
06.2015 - 08.2015
Game Day & Sponsorship Coordinator
Learfield Sports Golden Hurricane Sport Properties
08.2014 - 05.2015
Associate of Arts -
Southeastern Community College
Bachelor of Science - Sports Management
Rogers State University
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