Nicholas May
Moore,SC
Summary
Trustworthy Computer Technician with insights regarding malware, viruses, and ways to safeguard systems and networks. Hard working employee with expertise upgrading networks, software, applications and hardware.
Overview
2
2
years of professional experience
Work History
Computer Technician
Computer Doc Mobile LLC
Spartanburg, SC
06.2022 - Current
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Assessed customer needs and provided advice on appropriate products or services.
- Provided technical support for client inquiries via telephone and email.
- Performed basic network troubleshooting and maintenance activities.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Configured network settings as per customer requirements.
- Implemented security measures to protect against unauthorized access or viruses.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Managed inventory of parts and supplies for repair services.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Upgraded computers with new hardware components like processors, RAMs.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Conducted regular maintenance checks to diagnose any potential issues before they arise.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Detected and corrected error messages within software and hardware reporting systems.
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.
Education
Dorman High School
Roebuck, SCSkills
- Attention to Detail
- Disaster Recovery
- Printers and Peripherals Installation
- Software Installation
- IT Security Management
- Issue diagnosis and resolution
Affiliations
I enjoy all aspects of auto repair.
Timeline
Computer Technician
Computer Doc Mobile LLC
06.2022 - Current
Dorman High School
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