NICHOLAS MCCOMAS
Manager
Broken Arrow,OK
Summary
I am reliable and dependable. I often seek out new responsibilities within a wide range of employment areas. I choose to take an active and dynamic approach to work and getting things done. Not only am I determined and decisive, but equipped with great social skills as well. These help me to identify and develop opportunities along with solving problems; all while taking the initiative and portraying an excellent amount of self-discipline. I love serving and living through my purpose, never hesitating to help when there is a need for a solution.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Tulsa, OK
03.2019 - Current
- Open and closed the store, quality assurance, loss prevention, and coverage advisor.
- Cash handling, cashier duties
- Stock and inventory upkeep
- Crafting quality beverages while creating culture and welcoming others into an environment where everyone belongs.
- Prep, and deep clean.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Responded to and resolved customer questions and concerns.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Server / Waiter
Cheri Ann's Trattoria
Broken Arrow, OK
05.2018 - Current
- Responsible for being a lead server, after a short time of being there.
- Cleaning and janitorial work was also present in generous Amounts
- Multi tasking expert because it is VITAL in this type of role
- tended to a variety of customers with an upbeat and helpful attitude
- worked closely with the CEO of the Restaurant, and was invited and attended specialized functions and meetings.
- Checked identification for minimum age for sale of alcoholic beverages.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
CSR / Sales Floor Associate / Truck
Old Navy
Tulsa, OK
05.2018 - 08.2019
- Driven retail strategies to ensure footfalls & lead generation with a view to provide customers a Brand experience
- Created and conducted Visual design for the store
- Met deadlines for sale promotions and specials
- Trusted with merchandise to be stocked, price checked, and stored
- Maintained a calm and level headed composure with the endless consuming tasks
- Dealt with customers in a positive and reassuring manner
- Cash handling, and POS experience
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Maintained organized work area by storing equipment safely and properly.
Call Agent Representative
MicahTek
Broken Arrow, OK
05.2018 - 11.2018
- I earned a certificate to be an approved and trained call center representative
- Specialized in working with clients over religion or religion based needs
- Building rapport with our clients giving them the greatest customer service guarantee they deserve
- We ensurred that our customers always had a help line 24/7
- Handle calls in an orderly and detailed fashion, remained punctual, and I maintained a bubbly and positive outlook for myself and others
- Met sale deadline dates and received a certain grade on our calls from time to time.
CSR / Cook
Pizza Hut 3321
Broken Arrow, OK
05.2017 - 06.2018
- Making, prepping, and preparing food and other products
- Prepping materials before the start of the business day, and prepping materials at the end of each shift
- Opening and closing duties along with janitorial work.
- Promoter, influenced the rate of sales and the demand of products.
- Cash handeling, phone answering, customer service specialist along with POS experience.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Booking Specialist / Concrete Laborer
Neighbors’ Decretive Concrete
Broken Arrow, OK
05.2014 - 09.2017
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Demolished and repaired old concrete surfaces.
- Trained new laborers in crew processes and safety behaviors.
- Mixed, spread and patched concrete to specifications.
- Completed physically demanding tasks such as lifting up to 70+ pounds to move job materials.
- Adhered to safety and reporting procedures.
- Created intricate designs and stamps based on customer needs, while executing great color coverage.
- Designed and shaped the layout of clients lawns and provided services of patio expansions, miscellaneous tasks, as well as sidewalks and much more.
Education
Associate Degree - General Studies
Arizona State University
Tempe, AZ 08.2021 - Current
Associates Degree - Business Administration
University of North Georgia
08.2019 - 05.2020
Diploma - General Studies
Broken Arrow Highschool
01.2015 - 01.2019
Skills
Professionalism
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Degree - General Studies
Arizona State University
08.2021 - Current
Associates Degree - Business Administration
University of North Georgia
08.2019 - 05.2020
Shift Supervisor
Starbucks
03.2019 - Current
Server / Waiter
Cheri Ann's Trattoria
05.2018 - Current
CSR / Sales Floor Associate / Truck
Old Navy
05.2018 - 08.2019
Call Agent Representative
MicahTek
05.2018 - 11.2018
CSR / Cook
Pizza Hut 3321
05.2017 - 06.2018
Diploma - General Studies
Broken Arrow Highschool
01.2015 - 01.2019
Booking Specialist / Concrete Laborer
Neighbors’ Decretive Concrete
05.2014 - 09.2017