Nicholas McLeod
Saugus,MA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Young Adult Recovery Specialist
Bay State Community Services
Quincy, MA
11.2024 - Current
- Conduct outreach in the community to engage individuals in active addiction or early recovery
- Build trusting relationships through empathy, active listening, and shared experience
- Connect individuals with treatment options, harm reduction services, housing, employment
- support, and other resources
- Assist with transportation to appointments, detox, or recovery programs when appropriate
- One on one recovery coaching
- Advocate for clients within social service, medical, and criminal justice systems
- Maintain accurate, confidential records of outreach efforts and client progress
- Work collaboratively with treatment centers, shelters, hospitals, and probation/parole officers
- Participate in regular team meetings, trainings, and supervision
- Promote a message of hope, empowerment, and self-determinationFacilitate multiple groups in various areas of the state
Manager
Harrows Chicken Pies
Reading, Massachusetts
09.2010 - Current
- Oversee daily take-out operations, ensuring quality, speed, and accuracy of all orders
- Supervise, train, and schedule team members
- Provide excellent customer service and resolve customer issues promptly
- Manage inventory, order supplies, and minimize waste
- Ensure cleanliness and compliance with health and safety regulations
- Handle cash register, process payments, and reconcile end-of-day sales
- Coordinate with kitchen staff to maintain smooth order flow
- Assist with hiring and onboarding new staff as needed
Supervisor
Averhealth
Lynn, Massachusetts
05.2024 - 10.2024
- Supervise daily drug testing operations to ensure compliance with legal and procedural standards
- Train, schedule, and oversee testing staff and technicians
- Maintain accurate records and chain-of-custody documentation for all specimens
- Monitor sample collection procedures to prevent tampering and ensure integrity
- Communicate with probation officers, court staff, and law enforcement as needed
- Ensure confidentiality and privacy policies are followed at all times
- Address client concerns or behavioral issues professionally and in accordance with policy
- Maintain facility cleanliness, security, and adherence to health and safety regulations
- Submit reports and test results promptly and accurately
- Monitor supply levels and coordinate reordering of testing materials
Education
GED -
North Shore Community College
Danvers, MA05-2015
Some College (No Degree) - Criminal Justice
Northern Essex Community College
Haverhill, MASkills
- Client advocacy
- Community outreach
- Inspires, motivates, and guides team
- Sets a positive tone and leads by example
- Personal understanding of addiction, recovery, and relapse
- Ability to relate through shared experience while maintaining professionalism
Multiple trainings and courses pertaining to my line of work have been completed
Certification
- RCA parts 1 and 2
Timeline
Young Adult Recovery Specialist
Bay State Community Services
11.2024 - Current
Supervisor
Averhealth
05.2024 - 10.2024
Manager
Harrows Chicken Pies
09.2010 - Current
GED -
North Shore Community College
Some College (No Degree) - Criminal Justice
Northern Essex Community College