Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Mendez

San Antonio,TX

Summary

Personable and adaptable individual with a knack for delivering exceptional customer service and creating memorable dining experiences. Possesses a strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to a positive dining atmosphere and ensure guest satisfaction.

Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude and seeking to transition into a new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

Goldenwok
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Associate

HEB Grocery Store
08.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Crew Member

Santikos Entertainment
02.2023 - 08.2023
  • Worked front counter, and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, and collected payments.

Education

No Degree - Cyber Security

The University of Texas At San Antonio
San Antonio, TX
06-2029

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration

Timeline

Server

Goldenwok
05.2025 - Current

Customer Service Associate

HEB Grocery Store
08.2024 - Current

Crew Member

Santikos Entertainment
02.2023 - 08.2023

No Degree - Cyber Security

The University of Texas At San Antonio