Nicholas Metichecchia
Ocala,FL
Summary
High-energy student finalizing bachelors degree in early childhood education and desiring training opportunity focused on advancing classroom abilities and building career foundation. Enthusiastic about pursuing new avenues of learning, growing professionally and building upon acquired skills. Well-organized and ready to support all students in developing full potential. Enthusiastic Student Teacher with good leadership and interpersonal skills. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping creative supportive, stimulating and learning-focused classroom environments.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Wawa
06.2023 - Current
- Food preparation
- Cash register duties
- Customer service
- General housekeeping
- Customer service driven
- Enjoys working with people
- Good communication skills
- Organized
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Deli Clerk
Walmart
03.2022 - 12.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Student Teacher Intern
College Of Central Florida
08.2023 - 11.2023
- Worked with classroom teacher to learn about current standards and best practices.
- Cultivated positive relationships with administration, teaching staff, and students.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Facilitated discussions and activities to promote student collaboration and engagement.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
Customer Service Associate
Dollar Tree
03.2021 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Delivered prompt service to prioritize customer needs.
Baker
Publix
05.2018 - 06.2022
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Education
Bachelor of Science - Early Childhood Education
College of Central Florida
Ocala, FL06.2025
Skills
- Clerical Support
- Team Collaboration
- Individualized Instruction
- Regulatory Compliance
- Professionalism
- Customer Service
- Active Listener
- Team Player
- Student Records Management
- Curriculum Planning
- Student Engagement
Timeline
Student Teacher Intern
College Of Central Florida
08.2023 - 11.2023
Customer Service Associate
Wawa
06.2023 - Current
Deli Clerk
Walmart
03.2022 - 12.2023
Customer Service Associate
Dollar Tree
03.2021 - 06.2023
Baker
Publix
05.2018 - 06.2022
Bachelor of Science - Early Childhood Education
College of Central Florida
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