Nicholas Mijangos
Monmouth
Summary
Dynamic Advanced Technician and former Assistant General Manager at Jiffy Lube, skilled in complex problem-solving and advanced troubleshooting. Recognized for enhancing customer satisfaction through exceptional service and mentoring junior technicians. Proficient in system diagnostics and maintenance, ensuring operational efficiency and a well-organized workspace. Adaptable and detail-oriented, thriving in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Advanced Technician/Assistant General Manager
Jiffy Lube
01.2023 - Current
- Assisted in troubleshooting equipment issues to ensure operational continuity.
- Collaborated with team members to maintain a clean and organized workspace.
- Learned safety protocols and best practices for equipment handling and maintenance.
- Supported daily operations by performing routine machinery inspections.
- Operated various tools and systems under supervision to gain hands-on experience.
- Documented maintenance activities and reported findings to senior technicians.
- Adapted quickly to new tasks and responsibilities in fast-paced environment.
- Provided exceptional customer support by addressing technical concerns promptly and professionally, resulting in increased client satisfaction rates.
- Supported operational efficiency through meticulous inventory management practices, tracking tools and spare parts availability for timely repairs when needed.
- Mentored junior technicians in advanced diagnostic techniques, fostering professional growth within the team.
Education
High School Diploma -
Palmdale High School
Palmdale, CA06-2012
Skills
- Training and mentoring
- Complex Problem-solving
- Precision measurement
- System diagnostics
- Advanced troubleshooting
- Customer service
- Mechanical tools
- Attention to detail
- Maintenance and repairs
- Multitasking and organization
- Job site cleanup
- Works Well Under Pressure
- Loading and unloading
- Critical thinking
- Installation and repair
- Power Tools and Equipment
- Heavy lifting
- Customer interaction
- Mechanical Knowledge
- Document preparation
- Workload management
Certification
through Jiffy Lube i aquired certifications: please ask
Timeline
Advanced Technician/Assistant General Manager
Jiffy Lube
01.2023 - Current
High School Diploma -
Palmdale High School