Nicholas Milillo
Los Angeles,CA
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Laurie Blumenstrauch
07.2023 - Current
- Oversee personal and professional calendars and coordinate appointments for future events.
- Maintain appropriate filing of personal and professional documentation.
- Provide general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Overseeing property management/contractors
- Display absolute discretion at handling confidential information.
Coordinator's Assistant
HDevelopment
06.2022 - 09.2022
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Used job-related software to draft and finalize written correspondence and documentation.
- Utilized proactive communication abilities to resolve employment-related disputes.
Uber Eats Partner
Uber
09.2021 - 05.2022
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Baseball Coach
Self-employeed
05.2021 - 09.2021
- Planned exercise regimens targeting individual needs and enhancing personal results.
- Coached players on specific position requirements such as pitching and catching.
- Provided active listening, positive reinforcement, constructive criticism, and built trust
- Simplified complex concepts
- Modeled appropriate behavior on and off field.
Operations Associate
Gearys Beverly Hills
10.2020 - 12.2020
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Developed and implemented strategies to maximize productivity and streamline operations.
Education
Bachelor of Arts - Communications
University of California, Santa Barbara
Santa Barbara, CA06.2023
Skills
- Organizing and Preparing Meetings
- Interpersonal Communication
- Time Management
- Customer Needs Assessment
- Problem Solving
- Quickbooks
Languages
Spanish
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Personal Assistant
Laurie Blumenstrauch
07.2023 - Current
Coordinator's Assistant
HDevelopment
06.2022 - 09.2022
Uber Eats Partner
Uber
09.2021 - 05.2022
Baseball Coach
Self-employeed
05.2021 - 09.2021
Operations Associate
Gearys Beverly Hills
10.2020 - 12.2020
Bachelor of Arts - Communications
University of California, Santa Barbara
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