Nicholas Miller
Groveport,OH
Summary
Highly efficient Wealth Management Associate well versed in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Closure Services Associate
Morgan Stanley Wealth Management
2019.10 - Current
- Client Facing Branch sitting within operations managing $2.2 Billion AUM
- Experience with diverse financial products and various account types
- Work in collaboration with multiple departments within the firm such as Legal, Compliance, AML and International Wealth Management
- Manage customer relations through daily communication and interactions
- Maximize productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Maximize customer interactions by promptly identifying client needs and wants
- Led the coordination of asset delivery to external brokerage firms.
- Educate new hires on company policies and procedures by designing and developing a complex training program
- Prioritize tasks to meet deadlines, and assisting others with project duties.
Mutual Fund Operations Analyst
Morgan Stanley Wealth Management
2019.02 - 2019.10
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Researched and recommended process improvements designed to mitigate operational and financial risk.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Arts - Economics
The Ohio State University
Columbus, OH05.2018
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Client Engagement
- Verbal and Written Communication
- Program Support
- Project Management
- Data Analysis
- Account Management
- MS Office
Certification
- SIE
- Series 7
Timeline
Account Closure Services Associate
Morgan Stanley Wealth Management
2019.10 - Current
Mutual Fund Operations Analyst
Morgan Stanley Wealth Management
2019.02 - 2019.10
Bachelor of Arts - Economics
The Ohio State University
- SIE
- Series 7
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