Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Nicholas Minor

Director Of Operations
Apopka,FL

Summary

Motivated individual with exceptional interpersonal skills, someone who is always receptive and very coachable, learning a lot from my experiences. Exceptional communication skills and excels working in teams. A people person with fast multi-tasking skills. Amazing customer service skills with an ability to relate to diverse guest types. Individual that remains calm and well organized under pressure. I pride myself on having patience and being passive in my personality while maintaining healthy relationships with those around me.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Director of Operations

V GROUP Concepts
Orlando, FL
10.2016 - Current
  • For 4 high volume venues in Downtown Orlando
  • Interviewing, hiring, training and scheduling staff
  • External marketing utilizing various platforms
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Defined, implemented, and revised operational policies and guidelines.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored budget and utilized operational resources.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Defined, implemented, and revised operational policies and guidelines
  • Monitored budget and utilized operational resources
  • Mentored and coached team members to foster productive and engaging work environment

Sales Executive Manager

Westgate Resorts Orlando
Orlando, FL
01.2013 - 01.2016
  • VIP Executive Services –Highest sale team achievement 1 million in revenue
  • Sold over $350k in volume for quarterly statements over exceeding closing percentage sales goals
  • Over 1 million in sales 4 years in a row.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

Personal Trainer

NASM
Orlando, FL
01.2010 - 10.2014
    • Explained exercise modifications and contraindicated movements to participants with history of injury.
    • Trained clients during strength training, cardio vascular exercise, and stretching.
    • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
    • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
    • Designed specific workout systems for individual clients based on performance ability.
    • Maintained up-to-date knowledge of fitness training methods to inform approach.
    • Motivated clients to stay on track with fitness goals with positive and friendly approach.
    • Educated clients on importance of proper nutrition to reach fitness objectives.
    • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
    • Led aerobics, yoga, core strength and kickboxing classes.
    • Demonstrated proper form and technique to prevent injury.
    • Implemented new and creative exercise routines to keep participants motivated.
    • Set up and broke down equipment before and after classes.
    • Created comprehensive fitness programs tailored to needs and goals of each individual.

Education

High School Diploma -

Seminal State College
Altamonte Springs, FL
05.2001 -

Personal Trainer - Sports And Exercise Science

Nasm
Orlando, FL
03.2010 - 02.2011

Skills

Strategic planning and execution

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Additional Information

  • Education , Florida Real Estate License National Academy of Strength and Medicine – Certified Personal Trainer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Director of Operations

V GROUP Concepts
10.2016 - Current

Sales Executive Manager

Westgate Resorts Orlando
01.2013 - 01.2016

Personal Trainer - Sports And Exercise Science

Nasm
03.2010 - 02.2011

Personal Trainer

NASM
01.2010 - 10.2014

High School Diploma -

Seminal State College
05.2001 -

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Nicholas MinorDirector Of Operations