Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Moore

South Grafton ,MA

Summary

Dynamic professional with extensive experience as a Correction Officer at the Massachusetts Department of Correction, skilled in emergency response and inmate supervision. Proven ability to enforce safety protocols and de-escalate crises effectively. Strong communicator with a commitment to integrity and accountability, ensuring a secure environment for all.

Overview

21
21
years of professional experience

Work History

Correction Officer

Massachusetts Department Of Correction
Massachusetts
01.2008 - Current
  • Enforced compliance with safety protocols to maintain secure environment.
  • Monitored inmate activities, ensuring adherence to facility regulations.
  • Conducted regular inspections of premises and equipment for safety issues.
  • Assisted in crisis intervention efforts, de-escalating potentially volatile situations.

Salesperson

Best Buy
Worcester, MA
05.2005 - 12.2007

Sales Associate particularly in the Appliances Department.

  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Demonstrated product features and benefits to promote informed purchasing decisions.
  • Maintained knowledge of current promotions, policies, and procedures to support sales efforts.
  • Processed transactions efficiently using point-of-sale systems to ensure accuracy.
  • Collaborated with team members to achieve daily sales goals and improve store performance.

Police Dispatcher

Berlin Police Departmenta
Berlin, MA
05.2007 - 07.2007
  • Monitored emergency calls, prioritized responses based on urgency, and dispatched units effectively.
  • Assisted officers with real-time information, enhancing situational awareness during critical incidents.
  • Utilized CAD software to log calls and track police unit locations efficiently.
  • Maintained communication with field personnel, ensuring clarity and coordination throughout operations.

Education

High School Diploma -

Blackstone Regional Vocational Technical High-school
Blackstone, MA
06-2003

Skills

Verbal communication

Security procedures

Emergency response

Inmate supervision

Integrity and honesty

De-escalation techniques

Restraint techniques

Surveillance

Assertiveness

Trained in defensive tactics

Emergency management

Dispatch

Patrol techniques

Accountability

Firearms proficiency

Contraband inspections

Armory and key control

Mental health awareness

Observation

Facility security

Self-defense techniques

Firearm operations trained

Suicide prevention

Correctional facility procedures

Safety and security enforcement

Search and seizure procedures

Safety

Inmate monitoring

Weapons training

CCTV monitoring

Prisoner transport

Contraband seizure

Timeline

Correction Officer

Massachusetts Department Of Correction
01.2008 - Current

Police Dispatcher

Berlin Police Departmenta
05.2007 - 07.2007

Salesperson

Best Buy
05.2005 - 12.2007

High School Diploma -

Blackstone Regional Vocational Technical High-school
Nicholas Moore