Nicholas Morales
Gilbert,AZ
Summary
Dynamic Cook Trainer at Wingstop with expertise in HACCP planning and a strong commitment to workplace safety. Successfully developed training programs that enhanced team performance and customer satisfaction. Recognized for fostering teamwork and maintaining high sanitation standards, ensuring a positive dining experience for all guests.
Overview
2
2
years of professional experience
Work History
Cook Trainer
Wingstop
Gilbert, AZ
07.2024 - Current
- Assisted in training new crew members on operational procedures and safety protocols.
- Shadowed experienced trainers to gain insights into effective training techniques.
- Adapted quickly to changing priorities and demands during peak hours.
- Engaged in ongoing learning about company policies and service standards.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Maintained current knowledge of all team position requirements.
Crew Trainer
Freddys Frozen Custard And Steakburger
Mesa, AZ
05.2023 - 06.2024
- Supported team in maintaining high standards of customer service and satisfaction.
- Learned and utilized point-of-sale systems to process transactions efficiently.
- Collaborated with team to ensure cleanliness and organization of work areas.
- Contributed to a positive team environment by fostering open communication among crew members.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma - Electrical
Highland High School
Gilbert, AZSkills
- Workplace safety
- Food pairings
- Knife skills
- HACCP planning
- Sanitation practices
- Teaching techniques
- Teamwork
Timeline
Cook Trainer
Wingstop
07.2024 - Current
Crew Trainer
Freddys Frozen Custard And Steakburger
05.2023 - 06.2024
High School Diploma - Electrical
Highland High School