Nicholas Morland
Moorhead,ND
Summary
A quick learner with a proven ability to excel in complex and fast-paced environments. Experienced Teller with a strong background in cash handling, customer service, and financial operations. Possesses knowledge of general accounting and finance concepts, along with exceptional communication and interpersonal skills. Known for having strong customer support and providing solutions that align with banking industry standards. Recognized for professionalism, precision, and a dedication to building strong client relationships.
Overview
5
5
years of professional experience
Work History
Teller
Alerus Financial
04.2023 - 05.2024
- Maintained confidentiality of bank records and client information.
- Built and maintained client relationships through quality, personalized interactions.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Adhered to financial services security and audit procedures.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Directed specific questions to appropriate branch personnel.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Trained employees on cash drawer operation.
Mover
College Hunks Hauling Junk & Moving
05.2022 - 08.2022
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Secured items in truck by strapping over protective padding.
- Followed customer instructions about placement of items and special considerations for handling.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Labeled packages and boxes to keep track of client items.
- Communicated with customers regarding moving needs and deadlines.
- Coordinated pick-ups and deliveries with clients.
- Walked through customer sites with checklists to verify job completion.
- Protected company inventory by maintaining and organizing storage areas.
- Transported materials and pallets between areas.
Maintenance and Landscaper
Trouvaille Memory Care Suites
05.2021 - 08.2021
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
- Sprayed fertilizer and pesticide solutions to control insects, fungus, weed growth and diseases.
- Operated and maintained basic landscaping equipment and vehicles.
- Operated landscaping equipment to maintain grounds and remove trees.
- Put together chairs
- Moved furniture
Lifetime Cafe
Lifetime Athletic Club
06.2019 - 07.2020
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Rotated stock items and ingredients to maintain freshness.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.
- Adhered to company food, safety, quality and sanitation policies.
- Responded to customer concerns efficiently, accurately and with detailed information.
Education
Finance Major And Minor in Banking - Business
North Dakota State University
Fargo, ND12-2025
Skills
- Deadline Driven
- Customer Service
- Strong Work Ethic
- Equipment Maintenance
- Flexible and Adaptable
- Responsible and Punctual
- Work Organization and Prioritization
- Problem-Solving
- Decision Making
- Working with Others
- Work Order Following
- Attention to Detail
- Recordkeeping and Documentation
- Honest and Dependable
- Strong Sense of Banking Ethics
Affiliations
- Finished High School with honors
- College GPA 3.98
- Made the dean list at NDSU every year
- Beta Gama Sigma
Contact
Chaska, MN 55318
Education and Training
true,other,Fargo, ND
School
3.95 College GPA
Beta Gamma Sigma lifetime member
Graduated with Summa Cum Laude
Awards
- Graduated High School with Honors
- Dean's List at NDSU 7 semesters
- Maintained a 30-hour work week throughout the entirety of college
- Lifetime member of Beta Gamma Sigma
- Graduated with Summa Cum Laude
- 3.95 GPA
Timeline
Teller
Alerus Financial
04.2023 - 05.2024
Mover
College Hunks Hauling Junk & Moving
05.2022 - 08.2022
Maintenance and Landscaper
Trouvaille Memory Care Suites
05.2021 - 08.2021
Lifetime Cafe
Lifetime Athletic Club
06.2019 - 07.2020
Finance Major And Minor in Banking - Business
North Dakota State University
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