Nicholas Morrow-Garceau
Elyria
Summary
Dynamic and engaging, I excelled at ZZs Big Top by enhancing customer experiences and developing a loyal clientele, showcasing my strong multitasking and customer service skills. Trained new staff at Avon Brewing Company, significantly improving service efficiency and compliance with sanitation protocols. Achieved seamless operations through effective communication and a team player attitude.
Overview
7
7
years of professional experience
Work History
Bartender
ZZs Big Top
07.2021 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties and set up for incoming shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Restaurant Server
Avon Brewing Company
08.2019 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties and set up for incoming shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Restaurant Server
Sauced Taproom
08.2018 - 08.2019
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
North Ridgeville High School
North Ridgevill05-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Clear and effective communication
Timeline
Bartender
ZZs Big Top
07.2021 - 02.2025
Bartender/Restaurant Server
Avon Brewing Company
08.2019 - 08.2023
Restaurant Server
Sauced Taproom
08.2018 - 08.2019
High School Diploma -
North Ridgeville High School
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