Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excels in developing comprehensive, secure network designs and systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Beaufort Memorial Hospital
Beaufort, SC
05.2023 - Current
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Checked for safety hazards and took corrective action when necessary.
Operated communication systems between officers stationed throughout the facility.
Website Developer
Bitsalt Digital
Beaufort, SC
01.2022 - Current
Designed websites, portals, and large-scale web applications for multiple clients.
Managed website deployment and maintenance, including troubleshooting and performance optimization.
Implemented accessibility standards to make websites usable for people with disabilities.
Designed visual and graphic images to use on multiple platforms.
IT Help Desk Associate
Asurion & Conduent
06.2021 - 05.2023
Provided support for hardware, software, networking, mobile devices and other technology related issues.
Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
Assisted customers with password resets, account unlocks, and security settings adjustments.
Host
Saltus River Grill
Beaufort, SC
07.2018 - 04.2020
Managed dining room layout to maximize efficiency of staff members.
Assisted other departments when needed such as bussing tables or delivering food orders.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Clerk
Barefoot Bubbas
Beaufort, SC
10.2017 - 01.2018
Processed payments, refunds, and exchanges accurately and efficiently.
Utilized computer software programs to create reports, labels, forms.
Answered phones in a courteous manner while providing excellent customer service.
Education
Associate of Applied Science - Cybersecurity
Technical College of The Lowcountry
Beaufort
Skills
Customer service
Problem solving
Web development proficiency
Web development fundamentals
Cybersecurity and networking
Windows OS, troubleshooting, ticketing systems, log analysis
AI tools: automation, diagnostics, data interpretation
WordPress, HTML, CSS, JavaScript, SEO, form integration
Corporate Director of Quality and Regulatory Affairs / Patient Safety Officer at Beaufort Memorial HospitalCorporate Director of Quality and Regulatory Affairs / Patient Safety Officer at Beaufort Memorial Hospital