Dynamic Restaurant Manager with a proven track record at Marker 39, enhancing team efficiency by 30% and achieving a 100% pass rate on safety inspections. Skilled in client relationship management and strategic planning, I excel in optimizing profitability and fostering a collaborative team environment to drive success.
-STL since the first day it’s been available
-Train and mentor new staff.
-Assist directors in hitting daily goals.
-Give detailed feedback on sites worked and insight on new site suggestions.
-1221 people surveyed on reach with over 80% validity.
-Lead a team of 12 kitchen staff in a high-volume restaurant, improving team efficiency by 30% through enhanced training and workflow organization.
-Implemented a food safety plan that achieved 100% pass rate on safety inspections.
-Collaborated with the front-of-house manager to improve customer dining experience, increasing repeat customer visits by 17%.
-Negotiated with suppliers to reduce cost by 10%, directly impacting the restaurants bottom line.
-Monitor costs, manage inventory, and contribute to profitability.
-Increased alcohol sales revenue by 15%/venue overall revenue by 22%
-Schedule staff, manage staffing levels based on reservations, and conduct training on service standards and operational procedures.
-Collaborate with marketing teams to promote the venue and enhance its visibility
-Instruct 30 sales staff members on upselling and cross-selling techniques resulting in increased net sales revenue by 27%.
-Trained and mentored new sales associates to ensure success in meeting sales goals.
-Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
-Client Relationship Management
-Staff Management
-Lead Generation
-Marketing & Promotion
-Profitability Optimization
-Budget Management
-Customer Service
-Strategic Planning
-Team Leadership
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