Nicholas Panipinto
Naples,FL
Summary
Organized and dependable employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Auto Service Advisor
Franks Pure Automotive
01.2010 - Current
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Sales Associate
J.Crew
08.2022 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Anthropology
Florida Gulf Coast University
Fort Myers, FL12.2023
Skills
- Vehicle inspection
- Conflict resolution
- Organizational skills
- Strong customer service
- Problem-solving abilities
- Maintenance recommendations
- Team collaboration
- Computer proficiency
- Appointment scheduling
- Service writing
- Quality control
- Record keeping
- Adaptability and flexibility
- Excellent communication
- Task prioritization
- Inventory management
- Attention to detail
- Interpersonal skills
- Data Entry
- Customer Service
Timeline
Sales Associate
J.Crew
08.2022 - 07.2023
Auto Service Advisor
Franks Pure Automotive
01.2010 - Current
Bachelor of Science - Anthropology
Florida Gulf Coast University
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