Nicholas Parke
Mesa,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Loan Advisor
Bridgecrest Financial
Mesa, Arizona
03.2022 - Current
- Manage $2M in accounts per Month, consistently performing in top 10% of team
- Developed and recommended personal or commercial loan packages for clients.
- Identified valuable solutions for customers with credit problems.
- Developed loan contracts and explained contract terms to clients.
- Set up debt payment plans based on client credit, income and assets.
- Informed customers of loan application requirements and deadlines.
Customer Service Representative
GoPuff
Mesa, AZ
08.2020 - 03.2022
- Made outbound calls to obtain account information.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Delivered goods and services to customers on time and in excellent condition.
- Completed customer orders and collected payments to keep accounts current.
Athletic Coordinator
Scottsdale Community College
Scottsdale, AZ
08.2017 - 05.2019
- Prioritized and organized tasks to efficiently accomplish service goals.
- Prepared for games by setting up and testing announcing, scorekeeping and board equipment.
- Announced players and game details on announcement system.
- Documented running score throughout football, baseball, soccer and basketball games, incidents, injuries and timeouts.
- Cleaned and properly closed press box after each game.
- 2018 Valley of the Sun Bowl Game – Worked NJCAA Bowl game at Scottsdale Community College.
Volunteer
Feed My Starving Children, Chandler
Chandler, AZ
01.2014 - 01.2017
- Volunteered over 100 hours with organization helping with packaging goods for underprivileged countries
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Engaged with others successfully using strong verbal and written communication skills.
Assistant Coach
Corona Del Sol High School
Tempe, AZ
05.2016 - 07.2016
- Assisted coach in organizing practices at home and away.
- Created and utilized training drills to improve team cohesiveness and performance.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
Education
Bachelor of Science - General Information Technology
Capella University
Mesa, AZCertification in Multimedia Technology - Multimedia Technology
Maricopa Community Colleges - Mesa Community College
Mesa, AZ12.2021
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2017
Skills
- Integrated Operations System
- Genysis Cloud
- Microsoft Office
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Media Encoder
- Premier Pro
- Photography
- Lightroom understanding
- Sound editing
- Editing skills
- HTML5
- Project multitasking and prioritization
Timeline
Loan Advisor
Bridgecrest Financial
03.2022 - Current
Customer Service Representative
GoPuff
08.2020 - 03.2022
Athletic Coordinator
Scottsdale Community College
08.2017 - 05.2019
Assistant Coach
Corona Del Sol High School
05.2016 - 07.2016
Volunteer
Feed My Starving Children, Chandler
01.2014 - 01.2017
Bachelor of Science - General Information Technology
Capella University
Certification in Multimedia Technology - Multimedia Technology
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Corona Del Sol High School
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