Nicholas Patrick
Mechanicsburg,PA
Summary
Balancing school, extracurriculars, and work has been normal, with success in each area. Experience in leadership on the field, in the classroom and a professional environment, dealing with complexities in each in many different ways. Strong focus in teamwork and being able to achieve results in all mentioned areas, and meeting others that can help along the way. Known for timely communication and dependability.
Overview
1
1
year of professional experience
Work History
Building Security
Harrisburg YMCA
12.2024 - Current
- Managed visitor logs and maintained detailed records of access granted, enhancing overall building security.
- Monitored building security by conducting routine rounds throughout the facility.
- Resolving disputes between members
- Assisting membership staff to ensure success in their tasks
- Cleaning and closing the YMCA after every shift
Member Service Representative
Harrisburg YMCA
11.2024 - Current
- Processed membership applications and updated member information efficiently.
- Supported daily operations by handling cash transactions accurately.
- Collaborated with team members to enhance customer satisfaction through effective communication.
- Resolved member concerns promptly, ensuring a positive service experience.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Education
Mechanicsburg Area Senior High School
Mechanicsburg, PANo Degree - Business Management
University of Mississippi
University, MS05-2029
Skills
- Problem resolution
- Conflict resolution
- Complaint handling
- Payment processing
- Product knowledge
- Building rapport
- Team building experience
- Relationship Building with Customers
Timeline
Building Security
Harrisburg YMCA
12.2024 - Current
Member Service Representative
Harrisburg YMCA
11.2024 - Current
Mechanicsburg Area Senior High School
No Degree - Business Management
University of Mississippi
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