Alexsya Quintanilla
Hawthorne,CA
Summary
Personable and approachable with natural talent for customer service and communication. Possesses solid understanding of building security protocols and proficiency in managing visitor logs and handling inquiries. Committed to creating welcoming and efficient environment that enhances overall guest experience.
Overview
10
10
years of professional experience
Work History
Building Security
Intuit Dome - Inglewood CA
12.2024 - Current
- Command Center. - Receiving all types of in coming radio communication on event mode and dark days.
- Properly and in a timely manner dispatch guards or EMTS to medical calls and input them in the 24/7 system.
- Conduct patrol of the building.
- Properly and in a timely manner report building issues to the proper personnel.
- Helping in directing guests to the proper destination.
- Customer service.
- Check in staff and ensure that proper personnel enter the building.
- I have also assisted in report writing.
- Trained fellow coworkers.
- Monitor over 100 cameras
- Reviewed and bookmark footage for incidents.
- Assisting with breaks.
- Overseeing CSC.
- Ensuring that artists, special guests, and players enter quickly and safely into the building.
- Worked ALL STAR Games. -As command center
- Worked Basket ball games - As command center
Supervisor of security
CSC- Contemporary Services Corporation
12.2021 - 06.2025
- Oversee, train, force venue And CSC Operating policy and procedures.
- Brief staff
- Provide service or support needed such as gates, barricades, directing guests, bag checks, employee sign in for venue and use wands.
- Conduct frequent inspection of various posts to ensure guards on duty are properly performing their assigned tasks.
- Maintain log of employee rests and lunches breaks and making sure they are well hydrated for either extreme hot weather or cold weather.
- Write incident reports.
- I have a valid current security guard card for California, Nevada and Arizona.
Quality Assurance Lead
CSC- Contemporary Services Corporation, Ca
01.2022 - 01.2023
- Oversee, train, force venue And CSC Operating policy and procedures.
- Brief staff on each post prior to open doors.
- Have worked 2 Super Bowls events.
- Provide training or support needed, work along the side of the Area Directors, supervisors and staff at the gates, barricades, directing guests, bag checks, employee sign in for venue and use of wands.
- Conduct frequent inspection of various posts to ensure guards on duty are properly performing their assigned tasks.
- Oversee, train, force venue And CSC Operating policy and procedures.
- Input ideas of what can improve at certain job posts.
- Write incident reports and daily reports in a timely manner.
- I have a valid current security guard card for California, Nevada and Arizona.
LEFTYS KUSTOMZ INC.
01.2016 - 05.2018
- Maintain office clean, restock bathrooms when needed, keep files organized, and file all of the quarterly taxes and insurance payments, Helped out in the bookkeeping.
- I got crossed trained to do autobody work such as color sand cars to have them ready for paint, taping cars up to get them ready for paint inside the spray booth.
- Greet incoming customers, take car and clients information down to start their invoice.
- 01/2016-05/01/2018 COMPANY GOT SOLD
Education
High school diploma -
CONNEXUS ACADEMY
06-2019
Skills
- 8 years of customer service
- Able to work with little to no supervision
- Ability to learn quick
- Computer literate, Microsoft Word, excel
- I have a valid current security guard card for California, Nevada and Arizona
- Excell in command center
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Building Security
Intuit Dome - Inglewood CA
12.2024 - Current
Quality Assurance Lead
CSC- Contemporary Services Corporation, Ca
01.2022 - 01.2023
Supervisor of security
CSC- Contemporary Services Corporation
12.2021 - 06.2025
LEFTYS KUSTOMZ INC.
01.2016 - 05.2018
High school diploma -
CONNEXUS ACADEMY