Nicholas Pfiester
San Antonio,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and determination to excel. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
Third Coast Supply Co.
10.2021 - 09.2025
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Implemented visual merchandising standards, enhancing store presentation and attracting customer engagement.
- Managed online sales, ensuring timely and safe shipping options to meet customer needs.
- Analyzed sales data to identify trends, informing decision-making for product assortment and pricing strategies.
- Create engaging content for social media marketing and boosting consumer outreach.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
HVAC Apprentice
Service Mechanical Group
08.2017 - 09.2021
- Conducted routine maintenance on machinery, ensuring safety compliance.
- Assisted in troubleshooting equipment issues, enhancing operational efficiency.
- Oversaw inventory management for tools and supplies, ensuring availability for projects.
- Learned wide range of simple and complex techniques from on-the-job training.
- Enhanced practical skills by assisting experienced professionals in various tasks.
Sales Associate
Bass Pro Shops
10.2016 - 07.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained clean and organized sales floor, ensuring optimal merchandising standards.
- Educated customers on product features and benefits, driving informed purchasing decisions.
- Managed cash register operations, processing transactions accurately and efficiently.
Quality Services Associate
Diamond Brite Car Care
08.2014 - 10.2016
- Assisted in evaluating service quality to ensure compliance with industry standards.
- Structured coherent teams to enhance business productivity.
- Trained new Quality Services Associates on company policies, procedures, and best practices in quality assurance.
- Enhanced customer satisfaction by promptly addressing complaints and resolving issues related to service quality.
Education
Associate of Applied Business - Marketing Management
Northwest Vista College
San Antonio, TX11-2017
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Friendly and positive
- Strategic thinker
- Quality assurance
- Detail-oriented
- Valid Texas driver's license
- Highly motivated
Timeline
Retail Store Manager
Third Coast Supply Co.
10.2021 - 09.2025
HVAC Apprentice
Service Mechanical Group
08.2017 - 09.2021
Sales Associate
Bass Pro Shops
10.2016 - 07.2017
Quality Services Associate
Diamond Brite Car Care
08.2014 - 10.2016
Associate of Applied Business - Marketing Management
Northwest Vista College