Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Nicholas Philbeck

Farmersville

Summary

Dependable worker with with more than fifteen years of experience in maintenance and plumbing. I am great at troubleshooting, delivering excellent customer service. and am known for complying with safety requirements. Seeking a role with established organization where hard work and attention to detail will be appreciated. I also have jetting and drain cleaning experience. I have a strong willingness to learn new things. I am very mechanically inclined and I, also am a firm believer that you can learn something new every day.

Overview

23
23
years of professional experience

Work History

Service Technician

Atherton Plumbing
09.2023 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Clear drains in customers homes.

Service Technician

Spartan Plumbing
01.2023 - 09.2023
  • Diagnosed plumbing issues using advanced troubleshooting techniques and tools.
  • Repaired and replaced fixtures, ensuring compliance with safety standards and regulations.
  • Mentored junior technicians, enhancing team skills and improving service delivery efficiency.
  • Implemented process improvements that reduced service response times and enhanced customer satisfaction.
  • Inspected equipment to diagnose operational issues.

Shop Technician

Roto-Rooter
07.2011 - 11.2022
  • Cleaned, inspected and verified operations of equipment and components to determine repair or maintenance needs.
  • Maintained basic knowledge of mechanical and electrical systems to troubleshoot and correct various problems.
  • Complied with policies and proper procedures to meet occupational safety and health standards.
  • Reconditioned, repaired or refurbished components to restore functionality and meet warranty requirements.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
  • Performed scheduled inventory counts and supply audits.
  • Established and enforced clear safety policies to protect workers from injury.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained and monitored employees to teach daily tasks and improve performance.

Yard Supervisor

Clean Water Limited
02.2011 - 07.2011
  • Complied with safety rules to minimize incidents and accidents.
  • Checked loaded materials compared to work orders for correctness.
  • Examined tankers to determine loading/unloading sequences.
  • Inspected equipment for wear, specifications adherence and issues.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Presented and explained work to team.

Mechanic

Kennys Auto Repair
04.2010 - 02.2011
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Diagnosed and repaired vehicles during road call situations.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Repaired, replaced and adjusted brakes.

Drain Technician

Roto-Rooter hhp
05.2003 - 09.2008
  • Greeted clients pleasantly and delivered details about planned services, costs and potential discoveries.
  • Fed revolving cables or rods into openings, stopping machinery to change knives and conform to pipe sizes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

GED -

Colonel White H.S.
Dayton, OH

Skills

  • Safety Procedures
  • Customer Relationship Management
  • Troubleshooting Skills
  • Maintenance & Repair
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Good Work Ethic
  • Customer Service
  • PPE Use
  • Teamwork and Collaboration
  • Inventory Management and Planning

Timeline

Service Technician

Atherton Plumbing
09.2023 - Current

Service Technician

Spartan Plumbing
01.2023 - 09.2023

Shop Technician

Roto-Rooter
07.2011 - 11.2022

Yard Supervisor

Clean Water Limited
02.2011 - 07.2011

Mechanic

Kennys Auto Repair
04.2010 - 02.2011

Drain Technician

Roto-Rooter hhp
05.2003 - 09.2008

GED -

Colonel White H.S.

Education and Training

other
Nicholas Philbeck